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Independence of the Seas Review

4.5 / 5.0
Editor Rating
1613 reviews
23 Awards

Royal failure

Review for Independence of the Seas to the Western Caribbean
User Avatar
2-5 Cruises • Age 30s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2020
Cabin: Interior Accessible
Traveled with children
Broken luggage

Well the excitement didnt last long. This was my children's first cruise and I feel that the independence of the seas was a let down. The food was poor quality. Unless I went to the the formal dining and I traded good food for poor quality of cleanliness. Lipstick on my water glass, napkins that had lipstick on them and my husband's silverware had food still left on it when it was delivered. The staff from the dinning hall saved this unpleasant experience. THANK YOU FRANCISCO AND STEPHAN table 744 for being absolute gentleman to your guests. The constant alcohol cups left all over jacuzzis and night was disgusting. I would recommend checking your charges on your room bill. I was charged 50.00 for towles that I handed to concierge desk and they didnt deduct charges until I brought my itemized receipt back and corrected the staff. Then I put my luggage out @ 11:00pm the previous night of departure so we could have an easier time getting off the boat, only to find that the staff broke the wheel on my luggage bag.

Cabin Review

Interior Accessible

The staff that cleaned my Cabin thank you for making towel animals for my kids you deserved your tip. And you made this experience a little better for my family. Thank you

5 Helpful Votes

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