Day we got on the cruise I turned on the air-conditioner, to the highest temperature only to find out that it wasn’t working. I then decided to have a shower and found that there was no hot water. The technician arrived approximately 2 hours later to repair the shower. It was really disappointing because we had a long day and needed to shower and retire. After the repair to the shower the bath was left with black debris which was not cleaned up by the technician.
I went to the Shore Excursion desk and spoke with the female Deputy Officer to ask if there was a shuttle bus provided in Broome. The deputy said that I had to wait for the program to be released that evening to find out this information. I felt that the deputy was rude, because all I needed was a simple yes or no to my question. I’ve been on 10 cruises and the staff have always been very polite and helpful. This was very unprofessional and unnecessary.
We paid to go on an day excursion to Kuta, by shuttle bus. We were told to sit in the Hollywood lounge until we were called to proceed to deck 3. When we reached deck 3 an officer swiped our cruise card and we were told to stop, because we had a balance owing and that we were disembarking in Kuta?
no aircon, shower was dirty
Nothing much to see