Scenic Eclipse Review

5.0 / 5.0
52 reviews

Nowhere near 6 star

Review for South America Cruise on Scenic Eclipse
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RSNO2020
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2020

I chose this cruise 2 years ago as I thought if I was going to the Antarctic I would do it in style and comfort. I chose what was supposed to be the second season so issues could be ironed out but because of delays it became the first season. Firstly we only became aware of our early transfer from Buenos Airies to Ushuaia less than 2 weeks prior to departure no time to arrange alternate despite my travel agent trying to find out sooner. On arrival at Airport in BA from Melbourne for our 2 night extension found we where not on the transfer list was supposed to have a private car. This was not the only lack of communication to occur.

Embarkation once we arrived at the ship was fast but there was a lot of waiting on buses prior to leaving the airport and then at the wharf.

The food was okay but I wouldn’t say six star unless you went to the Chefs Table. Service on the first night was appalling but picked up when we mentioned it. Wines were hit and miss in quality and can’t comment on the whiskey bar as I don’t drink it.

Cabin Review

Would have to be one of the noisiest cabins I have ever had. For a ship only a few months old I am very disappointed. Roof panels blew off on the Drake passage, howling whistle through deck door, bedroom window electric motor would open window and the refused to close it. Shower door would not stay shut and bathroom door would not latch without slamming it. Drawer containing safe flew out and ended on the floor. Bedroom sliding door needed a wedge to keep it open or it would continuously slam open and shut.

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