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We selected this cruise for the dates, price and ports of call. The on board was painful - delays, long lines, disorganized Once on ship, cabin was ready and food was being served so all good on that front . Paid for wi fi but failed to explain to turn on and off (what technology is this?) - so depleted allowance within 48 hours - front desk unwilling to make any adjustments so I ended up paying an extra $66 US to have some wi fi for rest of cruise Food was very average ! Boring! NOTHING extravagant ! We ended up eating twice at sushi restaurant on board - so more spending! Too the all inclusive drink package and our room had free room service BUT if you want any of your "free" beverages delivered to your room via your "free" room service there is a charge !!!! Read the fine print ! Very very disappointing. Again front desk refused to make any concessions. Took the 5 picture package - sorry I did because the photographer was Stevie Wonder - horrible pictures looked like taken by an amateur with a bad camera Gym - non functioning machines - no towels at times Everything good is extra and adds up - 4d Movie ($7 US for 5 minutes); Gelato costs money, room service even with free package costs money, breakfast in room costs money, etc Staff was nice but did huff when needed to make cappuccino at the bar because it meant actual work and not simply pouring a drink Billing errors found - onboard credit was lower than signed on for, billing at bars we did not use etc Leaving ship was another long long long process and felt like ship was throwing us out as soon as possible !!!!

Stay Away! M stands for MISLEADING in MSC

MSC Divina Cruise Review by vuitton3

2 people found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Eastern Caribbean
  • Cabin Type: Fantastica Balcony Stateroom
We selected this cruise for the dates, price and ports of call.

The on board was painful - delays, long lines, disorganized

Once on ship, cabin was ready and food was being served so all good on that front .

Paid for wi fi but failed to explain to turn on and off (what technology is this?) - so depleted allowance within 48 hours - front desk unwilling to make any adjustments so I ended up paying an extra $66 US to have some wi fi for rest of cruise

Food was very average ! Boring! NOTHING extravagant ! We ended up eating twice at sushi restaurant on board - so more spending!

Too the all inclusive drink package and our room had free room service BUT if you want any of your "free" beverages delivered to your room via your "free" room service there is a charge !!!! Read the fine print ! Very very disappointing. Again front desk refused to make any concessions.

Took the 5 picture package - sorry I did because the photographer was Stevie Wonder - horrible pictures looked like taken by an amateur with a bad camera

Gym - non functioning machines - no towels at times

Everything good is extra and adds up - 4d Movie ($7 US for 5 minutes); Gelato costs money, room service even with free package costs money, breakfast in room costs money, etc

Staff was nice but did huff when needed to make cappuccino at the bar because it meant actual work and not simply pouring a drink

Billing errors found - onboard credit was lower than signed on for, billing at bars we did not use etc

Leaving ship was another long long long process and felt like ship was throwing us out as soon as possible !!!!
vuitton3’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
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Ages 10 to 12
Ages 13 to 15
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2
Small and last day was not cleaned
Cupido Deck Inside Cabins, Balcony Cabins