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We were excited to try this new cruise ship. Everything went great on check in and getting to our room. Very efficient process for such a large ship. We got to our room and I use a CPAP and looked for a plug beside our bed. The closest outlet was across the room and guess what, my electrical cord did not reach across the room. (BAD DESIGN). I asked our stewart what was up? He apologized and said he would try and get me an extension cord. Two days later he brought me a +/- 20' extension cord that took up a lot of space in our room. The room was ok, my wife liked that it had a bath tub. There was a flyer on our bed when we got there offering a 48 pack of water for $48.00. I trashed it because we bought the beverage package. Little did I know that bottled water was not included in the beverage package. Later we found out that bottled water was $5.00 each. We needed to buy the PREMIUM Beverage Package to get bottled water. HOLY COW..I could get 50 vodkas a day but no bottled water. My wife asked for fresh squeezed orange juice for breakfast. This was not included in our Beverage Package. She could get 50 oranges at the breakfast buffet but would have to squeeze them herself. The food was very good. We got the 3 specialty restaurant package, however we could not get reservations in any of the specialty restaurants. The only availability were the 8:30 - 9:00. This was a waste of money. The Manhattan Room ( the main dining room ) was great. Don't know about the others but we spent money on something that we could not use. The fitness center was small for a ship of this size. I went to the spa to use the steam room, that is an extra charge. The staff tried to sell me a week's use of the steam room for $250.00. I have been on several cruise ships and this is the first time I have been asked to pay for this feature. On their private island the tender was horrible as they jam 450 people on a tender boat. Had to wait in line coming and going. We picked beach chairs on their private beach, we sat down and one of the employees came up and asked us for our room #. I said I thought the chairs were free, guess what there was a beach umbrella that was closed up beside our chairs and the charge was $21.00 per person to have an umbrella beside your chair. We got up and move one chair over. I think they are out to nickel and dime you to death. I would pay more for the cruise if they included some of the simple things in the rate. I think next time we will definitely look for a different cruise line.

Bring an extension cord and your wallet

Norwegian Encore Cruise Review by jpinclt

7 people found this helpful
Trip Details
  • Sail Date: February 2020
  • Destination: Caribbean
  • Cabin Type: Mid-ship Balcony Stateroom
We were excited to try this new cruise ship. Everything went great on check in and getting to our room. Very efficient process for such a large ship. We got to our room and I use a CPAP and looked for a plug beside our bed. The closest outlet was across the room and guess what, my electrical cord did not reach across the room. (BAD DESIGN). I asked our stewart what was up? He apologized and said he would try and get me an extension cord. Two days later he brought me a +/- 20' extension cord that took up a lot of space in our room. The room was ok, my wife liked that it had a bath tub.

There was a flyer on our bed when we got there offering a 48 pack of water for $48.00. I trashed it because we bought the beverage package. Little did I know that bottled water was not included in the beverage package. Later we found out that bottled water was $5.00 each. We needed to buy the PREMIUM Beverage Package to get bottled water.

HOLY COW..I could get 50 vodkas a day but no bottled water. My wife asked for fresh squeezed orange juice for breakfast. This was not included in our Beverage Package. She could get 50 oranges at the breakfast buffet but would have to squeeze them herself.

The food was very good. We got the 3 specialty restaurant package, however we could not get reservations in any of the specialty restaurants. The only availability were the 8:30 - 9:00. This was a waste of money. The Manhattan Room ( the main dining room ) was great. Don't know about the others but we spent money on something that we could not use.

The fitness center was small for a ship of this size. I went to the spa to use the steam room, that is an extra charge. The staff tried to sell me a week's use of the steam room for $250.00. I have been on several cruise ships and this is the first time I have been asked to pay for this feature.

On their private island the tender was horrible as they jam 450 people on a tender boat. Had to wait in line coming and going. We picked beach chairs on their private beach, we sat down and one of the employees came up and asked us for our room #. I said I thought the chairs were free, guess what there was a beach umbrella that was closed up beside our chairs and the charge was $21.00 per person to have an umbrella beside your chair. We got up and move one chair over.

I think they are out to nickel and dime you to death. I would pay more for the cruise if they included some of the simple things in the rate.

I think next time we will definitely look for a different cruise line.
jpinclt’s Full Rating Summary
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Cabin Review

Mid-ship Balcony Stateroom
Cabin BC
Too noisy as we where just above the night clubs on Level 8. Get a higher level room.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins