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As we’d thoroughly enjoyed a Baltic cruise just six weeks before embarking on this cruise to N. Africa, the Canary Islands and mainland Iberia. Embarkation was smooth and reasonably quick and we were soon settled in our cabin. Luggage arrived speedily. Cabin was of a good standard with ample storage space and wardrobe. Shower room was small and could really benefit from a bit of updating. Washbasin was stained and shower curtain discoloured but nothing serious enough to complain about. We chose second sitting and had pleasant dinner companions. Food was erratic as some dishes were excellent while sadly some were nearly inedible. Service was fine from our waiter Cyril but much less so from his assistant. We regularly had difficulty locating wine waiter. On one occasion I had to take my wineglass down to reception as there was a decidedly unpleasant substance in the glass and sommelier had left the dining room. After a few days we noticed a cabin opposite side to us ( near the lifts so could see what was happening) was in quarantine with meals etc being delivered by staff wearing overalls and face masks. After a couple of days it became clear that norovirus was on board although no information was given to passengers at any time just brief message about hand washing etc in daily programme. On one occasion we returned to the ship after being ashore and on our way to our cabin we saw two laundry sacks full of duvets and pillows in the corridor. These were still in the same place ( uncovered) about an hour later when we were going to lunch. Surely not the best way to deal with soiled laundry from such a contagious illness. Also people were still allowed into buffet and dining rooms without sanitising hands. Not acceptable! Entertainment was pretty good except for a comedian who had obviously had to change several of his jokes so significantly that they lost the point completely. Think he was better suited to a late night men’s drinking club. Even the cruise director said he was a mistake! On the other hand one of the best singer/pianist ever was entertaining in the Taveners bar. Mitchelle was so popular and talented it was hard to find a seat after second sitting dinner to listen to her show. Sailing on Astoria next month and as we know she’s moved to that ship we’re eagerly awaiting hearing her again All in all I would sail on Columbus again IF it was a real bargain but wouldn’t choose a long or expensive trip on her

Same ship different experience

Columbus Cruise Review by mumgranann

Trip Details
As we’d thoroughly enjoyed a Baltic cruise just six weeks before embarking on this cruise to N. Africa, the Canary Islands and mainland Iberia. Embarkation was smooth and reasonably quick and we were soon settled in our cabin. Luggage arrived speedily. Cabin was of a good standard with ample storage space and wardrobe. Shower room was small and could really benefit from a bit of updating. Washbasin was stained and shower curtain discoloured but nothing serious enough to complain about.

We chose second sitting and had pleasant dinner companions. Food was erratic as some dishes were excellent while sadly some were nearly inedible. Service was fine from our waiter Cyril but much less so from his assistant. We regularly had difficulty locating wine waiter. On one occasion I had to take my wineglass down to reception as there was a decidedly unpleasant substance in the glass and sommelier had left the dining room.

After a few days we noticed a cabin opposite side to us ( near the lifts so could see what was happening) was in quarantine with meals etc being delivered by staff wearing overalls and face masks. After a couple of days it became clear that norovirus was on board although no information was given to passengers at any time just brief message about hand washing etc in daily programme. On one occasion we returned to the ship after being ashore and on our way to our cabin we saw two laundry sacks full of duvets and pillows in the corridor. These were still in the same place ( uncovered) about an hour later when we were going to lunch. Surely not the best way to deal with soiled laundry from such a contagious illness. Also people were still allowed into buffet and dining rooms without sanitising hands. Not acceptable!

Entertainment was pretty good except for a comedian who had obviously had to change several of his jokes so significantly that they lost the point completely. Think he was better suited to a late night men’s drinking club. Even the cruise director said he was a mistake! On the other hand one of the best singer/pianist ever was entertaining in the Taveners bar. Mitchelle was so popular and talented it was hard to find a seat after second sitting dinner to listen to her show. Sailing on Astoria next month and as we know she’s moved to that ship we’re eagerly awaiting hearing her again

All in all I would sail on Columbus again IF it was a real bargain but wouldn’t choose a long or expensive trip on her
mumgranann’s Full Rating Summary
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Cabin Review

Cabin
Good sized cabin with very comfortable bed and reasonably good quality bed linen. More than ample storage space and a good sized wardrobe. Cabin steward was excellent and obviously took pride in keeping our cabin immaculate

Port & Shore Excursion Reviews