We chose this cruise as we have been on Ventura before. I can't express how disappointed I and the rest of my party were. The headliners seemed under rehearsed, the special guests weren't special - comedians that weren't suitable for a Christmas cruise, and a lack of entertainment during the day unless you are a fitness fanatic The dance lessons were in the central Atrium - who wants to learn with two left feet with people walking in and out I went to a talk in the Art Gallery - people were struggling to stand (if there were 40 chairs there were 60 people, not counting those that left!) - you couldn't lean on the walls or posts so people with zimmer frames and walking sticks struggling to stay. They did say it would be repeated for those that couldn't stay but no mention of when The same could be said for the Salsa class - got cancelled (understandably due to ship movement) after waiting in the room, to be rescheduled at a later time that never materialised (or wasn't made clear!) The cabin was fine, though again cut backs - no flannels, soap not being replaced when used, shampoo not being refilled. The bathrobes were available to buy, but as the threads were loose and "well worn" why wasn't the option to buy new ones? Also, considering it recently had a refit the area around the patio doors was less than acceptable The dining room and staff were excellent - food top notch in the restaurant, The buffet not so much, and you'd expect the same food to be in throughout the buffet - not so! Some things, like brown sauce and black pudding, were very difficult to find! Often there, but literally walking the full length of the buffet to find The gym was well equipped, but difficult to find - I went three times before realising I was in the right place due to pushy spa people wanting to sell a massage and what-not - you couldn't get to the gym without getting past them! Lastly, the route was ridiculous with the first port cancelled, it meant we didn't actually get to first port until the fifth day of a twelve-day cruise - four days, five nights at sea were slowly getting to us Would I use P&O again? Not this ship (The Arcadia trip I was on the previous year was fabulous - second to none!)

Standards have dropped on P&O

Ventura Cruise Review by jjlondon

Trip Details
  • Sail Date: December 2019
  • Destination: Europe
  • Cabin Type: Junior Mini Suite with Balcony and Bath/Shower
We chose this cruise as we have been on Ventura before. I can't express how disappointed I and the rest of my party were. The headliners seemed under rehearsed, the special guests weren't special - comedians that weren't suitable for a Christmas cruise, and a lack of entertainment during the day unless you are a fitness fanatic

The dance lessons were in the central Atrium - who wants to learn with two left feet with people walking in and out

I went to a talk in the Art Gallery - people were struggling to stand (if there were 40 chairs there were 60 people, not counting those that left!) - you couldn't lean on the walls or posts so people with zimmer frames and walking sticks struggling to stay. They did say it would be repeated for those that couldn't stay but no mention of when

The same could be said for the Salsa class - got cancelled (understandably due to ship movement) after waiting in the room, to be rescheduled at a later time that never materialised (or wasn't made clear!)

The cabin was fine, though again cut backs - no flannels, soap not being replaced when used, shampoo not being refilled. The bathrobes were available to buy, but as the threads were loose and "well worn" why wasn't the option to buy new ones? Also, considering it recently had a refit the area around the patio doors was less than acceptable

The dining room and staff were excellent - food top notch in the restaurant, The buffet not so much, and you'd expect the same food to be in throughout the buffet - not so! Some things, like brown sauce and black pudding, were very difficult to find! Often there, but literally walking the full length of the buffet to find

The gym was well equipped, but difficult to find - I went three times before realising I was in the right place due to pushy spa people wanting to sell a massage and what-not - you couldn't get to the gym without getting past them!

Lastly, the route was ridiculous with the first port cancelled, it meant we didn't actually get to first port until the fifth day of a twelve-day cruise - four days, five nights at sea were slowly getting to us

Would I use P&O again? Not this ship

(The Arcadia trip I was on the previous year was fabulous - second to none!)
jjlondon’s Full Rating Summary
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