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We decided on this cruise because of the great price offered by NCL. We had a mid ship balcony and took advantage of the 4 perk deal. I will review the items and places we visited and if not mentioned it's due to the fact we just didn't use that facility. Getting the ship was a breeze. We paid $100 for the VIP check in. What a great decision on that. We arrived at the ship around 1130 and security took about 5 minutes. We went up the elevator and there were probably 200 folks in line for check in. The VIP line had NOBODY. We were checked in and headed to the boat in less than 5 minutes. Walked onto the Sun by 1150. We purchased our water for th We trip and it was delivered to the room later in the day. We went to the MDR for lunch and to just settle down a little after a lot of walking and standing. A++++ for getting onboard. We ate in the MDR several times during the cruise. We had three breakfasts, three dinners, and one lunch in the MDR. The one consistent factor for every meal was slow service. Several meals took over an hour and it wasn't busy at all. Drinks were fine, coffee was delivered fast, but the main course just seemed to take forever. The food was good, not great, the servers were very friendly and seemed to apologize a lot for the slow service. We had lunch at Garden Cafe once and it was really good. Good service and good burgers and hot dogs. Our two nights of fine dining consisted of Cagney's and Moderno. The food was really good at Cagney's but the service was bad. Same with Moderno. Others seemed to be getting much better service, so hit or miss. ett We had breakfast room service twice, larger menu included free with the VIP check in package. Both days the order was completely messed up. Two things of hot water and no coffee the first day. Second day was no syrup with waffles, no milk for cereal. They seem to be trying but NCL just didn't seem to have the small things down like other cruise lines. Wife used the spa service twice. First time toes and fingers and the 2nd time 90 minute hot stone massage. Both were well done and wife stated the masseuse worked her problem areas and she did a great job. I had drinks, several at some of them, at most of the bars. Service was fine, the pool area bars got busy during the day but that is normal. The table/lounger service could be better and that would shorten the lines at the bar. I tried to enjoy a cigar or two but the only place to smoke was the Topsider Bar. The wind was blowing around 20-60 mph most days so not really good at all. No indoor smoking and that's OK but don't sell cigars in a bar (Spinnaker Bar) and then say no smoking. Drinks were good, we are a coke family and this is a pepsi ship. Coffee was very good everywhere I drank it. Miller Lite was always cold and refreshing. The pools were terrible, water temp around 35 it seemed. Most people in the pool that we saw was maybe 5 at a time. Hot tubs busy but pools not so much. Pool music was really good both life and recorded. We went to one show and it was OK. The music in the bars at night seemed really good and there were large crowds for some acts. The casino was good, we made a few bucks during the week. Disembarking was great. We carried our bags and left our room at 710. At 722 we were off the ship waiting for our ride to our car. There was not customs, just a face recognition camera and keep on walking. We filled out no paperwork, no questions, no hiding the extra bottle, just a great experience getting off the ship. We have cruised Carnival 5 times. Celebrity twice (another this April) and this was our first NCL trip. We may try NCL again with a larger ship. Costa Maya was nothing great. We enjoy Cozumel and went downtown for a great lunch and some shopping. We had to tender in Cozumel as there were 9 ships in port. We had no problem with the tenders but others had terrible experiences (they can write about them since not really my experience). NCL has a lot of good going for them, but seem a little short in regards to service. Those working on the ship were very friendly and always said hello or good morning and called you by name after running your card for your purchase. We did not travel with kids or with a group. Not a lot of children on the ship and average age would be around 51for the guests. Cruise entertainers seemed to be very upbeat and engaging with guests.

The Highs and Lows of the Sun

Norwegian Sun Cruise Review by tysver

1 person found this helpful
Trip Details
We decided on this cruise because of the great price offered by NCL. We had a mid ship balcony and took advantage of the 4 perk deal. I will review the items and places we visited and if not mentioned it's due to the fact we just didn't use that facility.

Getting the ship was a breeze. We paid $100 for the VIP check in. What a great decision on that. We arrived at the ship around 1130 and security took about 5 minutes. We went up the elevator and there were probably 200 folks in line for check in. The VIP line had NOBODY. We were checked in and headed to the boat in less than 5 minutes. Walked onto the Sun by 1150. We purchased our water for th We trip and it was delivered to the room later in the day. We went to the MDR for lunch and to just settle down a little after a lot of walking and standing. A++++ for getting onboard.

We ate in the MDR several times during the cruise. We had three breakfasts, three dinners, and one lunch in the MDR. The one consistent factor for every meal was slow service. Several meals took over an hour and it wasn't busy at all. Drinks were fine, coffee was delivered fast, but the main course just seemed to take forever. The food was good, not great, the servers were very friendly and seemed to apologize a lot for the slow service.

We had lunch at Garden Cafe once and it was really good. Good service and good burgers and hot dogs.

Our two nights of fine dining consisted of Cagney's and Moderno. The food was really good at Cagney's but the service was bad. Same with Moderno. Others seemed to be getting much better service, so hit or miss. ett

We had breakfast room service twice, larger menu included free with the VIP check in package. Both days the order was completely messed up. Two things of hot water and no coffee the first day. Second day was no syrup with waffles, no milk for cereal. They seem to be trying but NCL just didn't seem to have the small things down like other cruise lines.

Wife used the spa service twice. First time toes and fingers and the 2nd time 90 minute hot stone massage. Both were well done and wife stated the masseuse worked her problem areas and she did a great job.

I had drinks, several at some of them, at most of the bars. Service was fine, the pool area bars got busy during the day but that is normal. The table/lounger service could be better and that would shorten the lines at the bar. I tried to enjoy a cigar or two but the only place to smoke was the Topsider Bar. The wind was blowing around 20-60 mph most days so not really good at all. No indoor smoking and that's OK but don't sell cigars in a bar (Spinnaker Bar) and then say no smoking. Drinks were good, we are a coke family and this is a pepsi ship. Coffee was very good everywhere I drank it. Miller Lite was always cold and refreshing.

The pools were terrible, water temp around 35 it seemed. Most people in the pool that we saw was maybe 5 at a time. Hot tubs busy but pools not so much. Pool music was really good both life and recorded.

We went to one show and it was OK. The music in the bars at night seemed really good and there were large crowds for some acts. The casino was good, we made a few bucks during the week.

Disembarking was great. We carried our bags and left our room at 710. At 722 we were off the ship waiting for our ride to our car. There was not customs, just a face recognition camera and keep on walking. We filled out no paperwork, no questions, no hiding the extra bottle, just a great experience getting off the ship.

We have cruised Carnival 5 times. Celebrity twice (another this April) and this was our first NCL trip. We may try NCL again with a larger ship.

Costa Maya was nothing great. We enjoy Cozumel and went downtown for a great lunch and some shopping. We had to tender in Cozumel as there were 9 ships in port. We had no problem with the tenders but others had terrible experiences (they can write about them since not really my experience).

NCL has a lot of good going for them, but seem a little short in regards to service. Those working on the ship were very friendly and always said hello or good morning and called you by name after running your card for your purchase.

We did not travel with kids or with a group. Not a lot of children on the ship and average age would be around 51for the guests. Cruise entertainers seemed to be very upbeat and engaging with guests.
tysver’s Full Rating Summary
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Cabin Review

Balcony
Cabin BB
We were very happy with our cabin choice. Felt like we had lots of room to move around and plenty of space for clothes and storage. Room steward was very good and room was always cleaned well.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins