went on this Cruise with my elderly Mum as her companion , and though i might not be your typical cruiser in some way , i'm 53 and been on various other cruises ( princess-5 , P&O-3 , FredOlsen-2 , etc ) , so not a newbie as far as cruising goes , the getting on board all seemed to go smoothly enough , though that's helped by the fact , mum asks for wheelchair/mobility assistance at the port which after an initial short wait for a wheelchair assistant means we bypass the check in Que and Que at security , initial thoughts of the ship all looked very nice , and in general in it all looked Nice , we went on the pre Christmas cruise so all the decorations were out around the ship , but it wasn't the Xmas cruise , so alot cheaper and thankfully none of that fake happy Xmas salutations from fellow passengers ..
Passengers were mainly Brits , with a selection of international guests in the mix , mainly southerners who i find unfriendly , stiff , snobby , and rather cold , did meet some friendly cruisers around the Pub area , which i didn't expect to frequent , if it wouldn't have been for my mum wanting to do quizzes and having the pub lunch which was Ok , and a nice change from the hustle of the buffet or the crappy restaurant ..
speaking of the restaurant , i think this would be my biggest criticism , we had a nice balcony cabin so was in the main dining room area , i advised at booking Gluten free , so generally have to order the meal the day before as i have done on previous cruises ( no problem ) , but on this ship it just seemed pointless , as whatever i ordered i was just given whatever that dish was off the menu , like they couldn't make me a GF version of this or that , i had to order something marked as GF , the other point about the food is the quality and quantity , on other ships i've complained about being given small portions ( like a child's portion ) , i'm aware this is a thing these days but i'm an adult and i want an adult sized portion , on other ships ( Princess and P&O ) this wasn't a problem they'd scale up the portion to whatever size i wanted and would bring extra vegetables in a dish , however the waiters / kitchen crew just seemed unable to do this , i ordered a larger meal with extra veg as a side , and on 2-3 nights it was like they lost my order and ignored it , i was just handed the small portion , and after complaining , a waiter came over after 10 or so minutes , to serve onto my plate a few bits of Veg , like i was on rations , i asked them to put the dish on the table but was ignored and he tried to offer my mother the rest of the Veg without checking if i had enough , i further complained and asked for a dish of potatoes , where my annoyance turned to incredulity when a waiter came back after a while to spoon onto my plate 2 small new potatoes , to which i responded only TWO ! , to which he replied i can go get you another , to which i replied " Are you sure Cunard can afford it ! " .. the whole thing seemed ridiculous ! , the food was pretty poor to start with and to be palmed off with these small little plates of poor food , with no regard for what i'd ordered , i viewed as a joke , so after 2 or 3 nights of this i went to the Buffet either on my own or sometimes with my mum , which tbh for me spoiled the cruise somewhat ..