Staff good other than our first waiter he was very very poor and sarcastic on one occasion throwing mince sauce all over my food.We asked to be moved and were. Our first cabin was rubbish as toilet kept blocking up air con was faulty the fridge was warm and more. we were moved to another cabin and we were very well looked after. The air conditioning on this ship was bad nearly every passenger had a dry cough and some were quite ill. I had to move my bed away from the air con as it made me cough. The food in the dining room was not on par with the Oriana. The entertainment was poor and we didn't bother going half way through the cruise. The excursion team were very misleading on various subjects and even on the day of a tour had no idea what type of coach we were in which meant i could not take my wheelchair. I thought the ship was to big and poorly laid out as when i wanted a quiet costa coffee there were dancing lessons going on which could be heard on three decks. I struggled with the wheelchair due to not being able to get an adapted cabin. I won't be going on the Ventura again.

Could have been better

Ventura Cruise Review by louton

1 person found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Caribbean
  • Cabin Type: Junior Mini Suite with Balcony and Bath/Shower
Staff good other than our first waiter he was very very poor and sarcastic on one occasion throwing mince sauce all over my food.We asked to be moved and were. Our first cabin was rubbish as toilet kept blocking up air con was faulty the fridge was warm and more. we were moved to another cabin and we were very well looked after. The air conditioning on this ship was bad nearly every passenger had a dry cough and some were quite ill. I had to move my bed away from the air con as it made me cough. The food in the dining room was not on par with the Oriana. The entertainment was poor and we didn't bother going half way through the cruise. The excursion team were very misleading on various subjects and even on the day of a tour had no idea what type of coach we were in which meant i could not take my wheelchair. I thought the ship was to big and poorly laid out as when i wanted a quiet costa coffee there were dancing lessons going on which could be heard on three decks. I struggled with the wheelchair due to not being able to get an adapted cabin. I won't be going on the Ventura again.
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Cabin Review

Junior Mini Suite with Balcony and Bath/Shower
Cabin CA
First cabin was poor but were changed to another cabin and were happier from then on.
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