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Decided to try NCL due to price and Free at Sea promotion. I’ve cruised previously with Princess and Royal Caribbean. Unfortunately, NCL paled in comparison. Food quality was good in the main dining room and specialty restaurants. The buffet Food quality and selection was underwhelming. Comedy show at Headliners was entertaining. If you want to see other entertainment, make sure you reserve your spot early through NCL’s website. We didn’t, and the only available show times were at 10pm or later, which doesn’t work when you have a shore excursion at 7-8 the next morning. The casino slot machines gobbled up our money like PacMan. Other games like Deal or No Deal, Bingo, and pull tab cards were just tacky money grabs by NCL. The Deal or No Deal cards cost $29 each, and there were over 100 participants in the game I attended. Only 2 people won slightly more than $50. We had a mid ship balcony room. We called guest services immediately because we had no electricity in room. They told us to put room key in slot near door to turn it on. HEY NCL, HOW ABOUT TELLING PASSENGERS THAT BEFORE THEY ENTER THEIR ROOMS?!? Room size was adequate for 2. The balcony was small. The furnished shampoo/conditioner combo dried out my hair like straw. Bring your own! Cabin steward, Omar, did an excellent job and was one of the bright spots of the cruise. Disembarkation was a frustrating, disorganized cluster. The only instruction provided was a vaguely worded paragraph in their daily newsletter. On the final day, Passengers who were handling their own luggage, which was most of them, were instructed via loudspeaker to disembark first. The exit deck (7) got too congested, so access to that deck was closed off, and passengers were directed to deck 8. Those passengers had to carry their luggage down the stairs from deck 8 to 7. We saw elderly women struggling to carry their large suitcases down the stairs. Totally appalling and a major safety hazard. NCL needs to assign departure times and stations to all passengers like the other lines.

Sorry NCL, other cruise lines are better.

Norwegian Getaway Cruise Review by Naughty0519

6 people found this helpful
Trip Details
Decided to try NCL due to price and Free at Sea promotion. I’ve cruised previously with Princess and Royal Caribbean. Unfortunately, NCL paled in comparison.

Food quality was good in the main dining room and specialty restaurants. The buffet Food quality and selection was underwhelming.

Comedy show at Headliners was entertaining. If you want to see other entertainment, make sure you reserve your spot early through NCL’s website. We didn’t, and the only available show times were at 10pm or later, which doesn’t work when you have a shore excursion at 7-8 the next morning.

The casino slot machines gobbled up our money like PacMan. Other games like Deal or No Deal, Bingo, and pull tab cards were just tacky money grabs by NCL. The Deal or No Deal cards cost $29 each, and there were over 100 participants in the game I attended. Only 2 people won slightly more than $50.

We had a mid ship balcony room. We called guest services immediately because we had no electricity in room. They told us to put room key in slot near door to turn it on. HEY NCL, HOW ABOUT TELLING PASSENGERS THAT BEFORE THEY ENTER THEIR ROOMS?!? Room size was adequate for 2. The balcony was small. The furnished shampoo/conditioner combo dried out my hair like straw. Bring your own! Cabin steward, Omar, did an excellent job and was one of the bright spots of the cruise.

Disembarkation was a frustrating, disorganized cluster. The only instruction provided was a vaguely worded paragraph in their daily newsletter. On the final day, Passengers who were handling their own luggage, which was most of them, were instructed via loudspeaker to disembark first. The exit deck (7) got too congested, so access to that deck was closed off, and passengers were directed to deck 8. Those passengers had to carry their luggage down the stairs from deck 8 to 7. We saw elderly women struggling to carry their large suitcases down the stairs. Totally appalling and a major safety hazard. NCL needs to assign departure times and stations to all passengers like the other lines.
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