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My daughter-in-law chose this to see it such a great time on their last cruise however, we found this ship to be overcrowded with very few amenities. They call it freestyle however we need to get reservations for all shows comedy clubs and dinners. We tried to do them all online however it would not allow us to do several we had to wait until we were on the ship and do it by phone. The Buffett was mediocre at best with not much changes other than leftovers from the day before to create a new sort of dish… Not impressed. On the last day the bag removed from my cabin with my expensive sunglasses and thrown away by room service and took no responsibility of the incident. My son also had an issue when he opted to remove the automatic tip imposed and they promptly placed it back on his bill. It appears they also located the casino in the middle of the inside dining areas so you had to walk through the smoke-filled hallways to get to your destination. Also, Be aware that the excursions are very expensive and could be done as a fraction of the cost on your own with the cabs waiting outside from the local companies. When you get your excursion receipt you will realize that the cruise ship takes no accountability or responsibility for your safety therefore you are on your own. Living in South Florida I have taken many cruises and I found this to be the worst experience bar none! For those who know how to read reviews Well find those who have issues to be the most accurate… Good luck, you’ve been warned.

Worst cruise experience ever

Norwegian Breakaway Cruise Review by Jerrypencar

2 people found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Western Caribbean
  • Cabin Type: Aft-Facing Balcony Stateroom
My daughter-in-law chose this to see it such a great time on their last cruise however, we found this ship to be overcrowded with very few amenities. They call it freestyle however we need to get reservations for all shows comedy clubs and dinners. We tried to do them all online however it would not allow us to do several we had to wait until we were on the ship and do it by phone. The Buffett was mediocre at best with not much changes other than leftovers from the day before to create a new sort of dish… Not impressed. On the last day the bag removed from my cabin with my expensive sunglasses and thrown away by room service and took no responsibility of the incident. My son also had an issue when he opted to remove the automatic tip imposed and they promptly placed it back on his bill. It appears they also located the casino in the middle of the inside dining areas so you had to walk through the smoke-filled hallways to get to your destination. Also, Be aware that the excursions are very expensive and could be done as a fraction of the cost on your own with the cabs waiting outside from the local companies. When you get your excursion receipt you will realize that the cruise ship takes no accountability or responsibility for your safety therefore you are on your own. Living in South Florida I have taken many cruises and I found this to be the worst experience bar none! For those who know how to read reviews Well find those who have issues to be the most accurate… Good luck, you’ve been warned.
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