I had sailed with Oceania before it was taken over by Norwegian Cruise Lines. This was our first cruise since then. Dining room service so horrible. I complained in writing and was approached by an Assistant Captain while we were dining with friends in the evening. He wanted to talk about my dining room complaint. When i suggested we do that at another time, he said he wanted to do it now (in front of my friends while we were dining.). I was so appalled I told him that I didn’t want to discuss it now and would he please leave.
Spa had no attendant; locks on lockers were broken and didn’t work; no sign that the hot tub was co-ed and was under the Horizons Club where people could see you. Luckily I realized that before completely removing my robe.
Engine trouble, electrical trouble, elevators not working; concierge service does not mean you have a Butler. The room attendant does practically nothing besides cleaning the room. The usual bathroom shampoos are one at a time. Attendants not allowed give you more.
Shower is so small that it’s hard to turn around. I am tiny 5” 112 lbs. i had trouble. I can’t imagine a slightly heavier person or a really large person.
Entertainment: Magician 3 nights, Ukulele player 3 nights. Very average. Singer/Dancers poor.
Not worth paying for concierge as all outside rooms are small with tiny bathrooms.
Don’t sit forward as you get the big waves first- rocky going out.