I will go in chronological order: (We are seasoned cruisers - first time on any RCI ship)
CHECK IN - No one to guide us where to go. Stood in line for 30 minutes before Security suggested we check our bags and directed us where to go. After that stood in line for 45 minutes to Check In and Board ship.
STATE ROOM - Smelled like sewer as we walked in. Room was not well maintained. Rust in windows, carpet worn, not a pleasant experience.