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Jan 5 Santiago to Buenos Aires trip. Celebrity is not a luxury cruise line but nice anyway. We choose this cruise for locations to see. Expected bad weather and overcast from seeing You Tubes of many other persons trips but still wonderful way to see this area. Cabin: On this class of Celebrity unless you can book a 3-4 person cabin (have to do thru travel agent) you will get your bed- not the couch next to balcony (veranda or aqua class or concierge. Cabin storage:NOTE: You need a lot of hangers. Our steward was not able to get more wooden hangers but found hangers left by past passengers for us- some plastic and some wire ones. Storage is above head of bed- stacking clothes and stand on bed to get to it and 3 small drawers. Lots of shelves in bathroom. Best ventilation system in bathroom of any ship we have been on and best heating/cooling with stabile temperature set without a lot of fan noise. Boat: choose this class of boat as handles rough weather well with its stabilizers and you probably will hit rough weather. Handled gale forces well. Embarkation: chaos but if LISTENED to crew no problem, if not - as many didn't got turned away at gangplank to go back to step 1. Enrichment: more than on other Celebrity Solstice class trips we have taken and most really good and varied. Public rooms: great on all solstice class ships. Café gets packed but people willing to share tables and meet new friends. Service. excellent dining, café, shopping, steward etc Service: laundry. If you pay by the piece comes back hanging and folded with no wrinkles we used 2x.. If use the special offer $49.99 by the bag will come back folded with wadded wrinkles that will not come out unless completely soaking wet and hang the clothes. Our friends and we used 2x each and got the same result. Never had this happen on other ships. Service: VERY POOR customer service before and during every Celebrity trip we have taken. Example: 1.when we got on we told them we had rented private cars at several ports and would need to get our passports after port authorities saw, stamped and whatever else needed We needed passports as REQUIERED by renal companies. AT both ports we had to go thru multiple personnel and told by all we COULD NOT HAVE OUR PASSPORTS at all. We were told we did not need to rent our cars but rental car companies told us explicitly we did. Real time calls to rental companies to convince ship customer service finally allowed to have passports. Customer service said they were doing us a HUGE favor by allowing us to take our passports. NOT had this trouble with other cruise lines even in non European ports. 2. On 2 different cruises with Celebrity-asking for shore excursion print out or brochure. Very rude on phone. Shore excursions: Pre trip: Easter island on our own. Only way to Easter Island is thru Santiago or weekly thru Tahiti. Easy to arrange, rented a car thru insular and had a great time. Santiago Airport door 4-5 for hotel pick ups. We arranged private transportation from airport hotel to cruise ship in San Antonio thru welcome pick ups- van for $183. We were 4 plus large luggage but room for 8. Puerto Montt: we rented a car and drove to Puerto Varas and Petrohue falls. Easy and much cheaper. Roads excellent and well signed. Punta Arenas: port cancelled due to bad weather DO GET UP in the AM and see Glacier Alley. Gorgeous scenery even in bad weather. Ushuaia: rented a car and went to Tierra Del Fuego park and other sites. Easy and much cheaper. Puerto Madryn: took ship excursion to Valdez reserve. Could not have done on own in the time allowed. Comfortable bus (but some on dirt roads-beware). Excellent guide. Saw lots of animals(penguins, guanaco, flacons, owls, rhea). Lunch great (3 course meal with roasted lamb and beef empanadas) at a working estancia. Nice museum area, Lots of clean bathrooms. Punta del Este: weather too bad to tender. Went to Montevideo for an extra night instead. Which was fine for us as not much in Ponte del Este to see.. In Montevideo most everything walking distance. Be sure and try grilled meat there. We ended up eating in the Mercado at El Palenque twice. It had such outstanding beef. Buenos Aires: we arranged a private tour with John Boyle. Excellent and cost effective Post trip: Our friends went to Iguazu on self arranged trip. Note CDC warning about yellow fever and danger if over 60 getting immunization-even in posh hotels there. They then joined us 2 days later in San Carlos de Bariloche. Cheaper for us to fly home to LA from Santiago than Buenos Aires. So took the money we saved and spent a week in Patagonia. We headed for San Carlos De Bariloche. Note President Clinton and Bush visited LLao-Llao resort there. We rented a car and drove the gran (long) and chico (short) circuits- spectacular scenery. You can prebook a rental car but a car rental agency 2 to a block there- some with a chauffeur. Took Cruz Andino across the Andes to Puerto Varas. . Then a Viator tour to Chiloe Island . One of the highlights of my trip but maybe too idyllic for many people. Be sure and buy some hand spun, hand knit wares - beautiful and cost next to nothing. English is spoken but be patent if you don't speak Spanish. We decided to beak up our trip home by going Copa airlines with an overnight hotel in Panama City. Went business class for the cost of premium economy . 2-6hr flights instead of one 12 hr flight. Cost of the hotels minimal. Coming down stayed at Rianda Hotel and going home Crown plaza. AC better at Crown plaza. Note: weather varies by location from very windy, jackets and raingear to shorts and lots of sunscreen.

Expect some bad weather and often miss ports, we did pre and post self trips

Celebrity Eclipse Cruise Review by debbyLA

1 person found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: South America
  • Cabin Type: Deluxe Veranda
Jan 5 Santiago to Buenos Aires trip.

Celebrity is not a luxury cruise line but nice anyway.

We choose this cruise for locations to see. Expected bad weather and overcast from seeing You Tubes of many other persons trips but still wonderful way to see this area.

Cabin: On this class of Celebrity unless you can book a 3-4 person cabin (have to do thru travel agent) you will get your bed- not the couch next to balcony (veranda or aqua class or concierge.

Cabin storage:NOTE: You need a lot of hangers. Our steward was not able to get more wooden hangers but found hangers left by past passengers for us- some plastic and some wire ones. Storage is above head of bed- stacking clothes and stand on bed to get to it and 3 small drawers. Lots of shelves in bathroom. Best ventilation system in bathroom of any ship we have been on and best heating/cooling with stabile temperature set without a lot of fan noise.

Boat: choose this class of boat as handles rough weather well with its stabilizers and you probably will hit rough weather. Handled gale forces well.

Embarkation: chaos but if LISTENED to crew no problem, if not - as many didn't got turned away at gangplank to go back to step 1.

Enrichment: more than on other Celebrity Solstice class trips we have taken and most really good and varied.

Public rooms: great on all solstice class ships. Café gets packed but people willing to share tables and meet new friends.

Service. excellent dining, café, shopping, steward etc

Service: laundry. If you pay by the piece comes back hanging and folded with no wrinkles we used 2x.. If use the special offer $49.99 by the bag will come back folded with wadded wrinkles that will not come out unless completely soaking wet and hang the clothes. Our friends and we used 2x each and got the same result. Never had this happen on other ships.

Service: VERY POOR customer service before and during every Celebrity trip we have taken. Example:

1.when we got on we told them we had rented private cars at several ports and would need to get our passports after port authorities saw, stamped and whatever else needed We needed passports as REQUIERED by renal companies. AT both ports we had to go thru multiple personnel and told by all we COULD NOT HAVE OUR PASSPORTS at all. We were told we did not need to rent our cars but rental car companies told us explicitly we did. Real time calls to rental companies to convince ship customer service finally allowed to have passports. Customer service said they were doing us a HUGE favor by allowing us to take our passports. NOT had this trouble with other cruise lines even in non European ports.

2. On 2 different cruises with Celebrity-asking for shore excursion print out or brochure. Very rude on phone.

Shore excursions:

Pre trip: Easter island on our own. Only way to Easter Island is thru Santiago or weekly thru Tahiti. Easy to arrange, rented a car thru insular and had a great time.

Santiago Airport door 4-5 for hotel pick ups.

We arranged private transportation from airport hotel to cruise ship in San Antonio thru welcome pick ups- van for $183. We were 4 plus large luggage but room for 8.

Puerto Montt: we rented a car and drove to Puerto Varas and Petrohue falls. Easy and much cheaper. Roads excellent and well signed.

Punta Arenas: port cancelled due to bad weather

DO GET UP in the AM and see Glacier Alley. Gorgeous scenery even in bad weather.

Ushuaia: rented a car and went to Tierra Del Fuego park and other sites. Easy and much cheaper.

Puerto Madryn: took ship excursion to Valdez reserve. Could not have done on own in the time allowed. Comfortable bus (but some on dirt roads-beware). Excellent guide. Saw lots of animals(penguins, guanaco, flacons, owls, rhea). Lunch great (3 course meal with roasted lamb and beef empanadas) at a working estancia. Nice museum area, Lots of clean bathrooms.

Punta del Este: weather too bad to tender. Went to Montevideo for an extra night instead. Which was fine for us as not much in Ponte del Este to see.. In Montevideo most everything walking distance. Be sure and try grilled meat there. We ended up eating in the Mercado at El Palenque twice. It had such outstanding beef.

Buenos Aires: we arranged a private tour with John Boyle. Excellent and cost effective

Post trip: Our friends went to Iguazu on self arranged trip. Note CDC warning about yellow fever and danger if over 60 getting immunization-even in posh hotels there. They then joined us 2 days later in San Carlos de Bariloche.

Cheaper for us to fly home to LA from Santiago than Buenos Aires. So took the money we saved and spent a week in Patagonia. We headed for San Carlos De Bariloche. Note President Clinton and Bush visited LLao-Llao resort there. We rented a car and drove the gran (long) and chico (short) circuits- spectacular scenery. You can prebook a rental car but a car rental agency 2 to a block there- some with a chauffeur. Took Cruz Andino across the Andes to Puerto Varas. . Then a Viator tour to Chiloe Island . One of the highlights of my trip but maybe too idyllic for many people. Be sure and buy some hand spun, hand knit wares - beautiful and cost next to nothing. English is spoken but be patent if you don't speak Spanish.

We decided to beak up our trip home by going Copa airlines with an overnight hotel in Panama City. Went business class for the cost of premium economy . 2-6hr flights instead of one 12 hr flight. Cost of the hotels minimal. Coming down stayed at Rianda Hotel and going home Crown plaza. AC better at Crown plaza.

Note: weather varies by location from very windy, jackets and raingear to shorts and lots of sunscreen.
debbyLA’s Full Rating Summary
Enrichment Activities
Value For Money
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Cabin Review

Deluxe Veranda
Cabin 2A
Our friends had room 7233 and said they could hear the ding of the elevator opening arriving constantly as closer to elevator antrium.
Our room and theirs was a 3-4 person booked by travel agent for 2 persons so have couch next to balcony. Every other room has couch by balcony. Others have bed by the balcony.
Air temp cooling and heating very stable and quiet. Bathroom airremovable wonderful- smells and mosture. Window full across the width of the room for maximum views.
Balcony pretty small (all classes- no footrests or really room for any. But a useable balcony.
Note: room layout, size etc are exactly the same on aqua class, concierage and veranda. If not on the bulge beware of overhang of upper floors blocking sun. We like to pick midship lower floors with balcony for ride especially rough weather.
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