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Zuiderdam Review

4.0 / 5.0
Editor Rating
985 reviews
32 Awards

Zuiderdam = Huge Dirty Disappointment

Review for Zuiderdam to the Caribbean
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StevenLaChance1
10+ Cruises • Age 50s

Rating by category

Cabin
Embarkation
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Fitness & Recreation

Additional details

Sail Date: Jan 2020
Cabin: Large Interior Stateroom

We chose the Zuiderdam for a romantic, relaxing cruise. We were very disappointed with many things about the Zuiderdam and Holland America as a company. First, let me start by saying the Holland America has some serious operational and procedural issues which need an outside consultant to fix.

Embarkation: You know you are in trouble when getting on the ship is the best thing you can say about the ship. Embarkation was quick and painless.

Cabin: We chose an inside cabin for this cruise because we like to take a nap in the afternoon and there is nothing better than a cold, dark cabin after a hot shore day. The cabin was very dated. The shower floor was filthy. I mean black filth. When the shower is dirty you have to wonder what else is dirty that you are not seeing. It is like walking into a restaurant and looking up to see black vents and ceiling tiles. If they do not care enough to make sure the shower floor is clean then you can bet they are not making sure the things you cannot see are clean. The steward was fine and helpful.

Cabin Review

Large Interior Stateroom

Do not let the word Large fool you because this is one of the smaller cabins we have ever stayed in on a ship. The layout was not good and most alarming was the shower floor was dirty with age old caked on black dirt.

Port Reviews

Fort Lauderdale (Port Everglades)

Love Ft. Lauderdale. We stayed at the Hyatt House which is always good and did some shopping.

Grand Turk

It is all about whale watching and Margaritaville. A great and relaxing day.

San Juan

Old San Juan is one of the most beautiful and fun places on earth. We always love going to San Juan.

St. Maarten

Sitting and drinking an Amstel Bright with Bitterballen at the Holland Hotel. Always a great day.

10 Helpful Votes

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