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Too many issues and this from a platinum cruiser on Princess. There has been a very noticeable degradation in our last two cruises on this line (Sky and Diamond). Here's the good: -New ship with attractive decor, some new venues (Alfredos..) but lacking a library! -Fast, efficient embarkation in Ft Lauderdale and cabin ready when boarded @ 12:30 -Cabin steward one of worst we've had in 20+ cruises. No water or ice on first day; likewise the requested robes were also missing. Had to call Housekeeping and Room Service but they weren' t delivered until next day after second call! Steward left condescending notes like "left ice bucket where you can see it!"-we knew it was in the fridge but there was no ice in it!!! They charged us for the delivery of the robes and several wine glasses!!! Steward would replace dirty glasses but if there was any liquid in one he left it!!! Not once but every time!! He never delivered the debarkation instructions. -Long qeues for anytime dining and theater shows. You had to line up about 15-30 minutes and then when seated (if you were lucky to get a seat) had about 50 minutes before showtime!!! -Elevators--there were several out of service much of the time while you had long waits most of the time. The worst was debarkation when you had to wait 20-25 minutes to catch one and only after deciding to "go up" to "go down". -Debarkation was a zoo--couldn't get an elevator and a there was a mob scene in the Piazza -Excursions-Only took one CZM 001 and it was very good--small group (12) on a new Mercedes mini bus with an excellent guide Addy. This was a self guided tour of the Tulum ruins which were spectacular. Had been here twice before in 90s and again in early 2000s and the transformation has been incredible. -Cabin (mini suite) sizes were somewhat smaller and balcony definitely skimpier. -Specialty restaurant-Crown Grill was excellent--best meal on the cruise. Steaks were huge, moist, tender and perfectly seasoned and cooked. Sides were plentiful, varied, tasty and served homestyle. Best part--Yogi and Dejan who made the evening special! -As Platinum cruisers expected a little preferential treatment but got the same as first time cruisers!! All in all, were disappointed in the experience and likely will not return!

Last Time

Sky Princess Cruise Review by jphectus

8 people found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Eastern Caribbean
  • Cabin Type: Mini-Suite with Balcony
Too many issues and this from a platinum cruiser on Princess. There has been a very noticeable degradation in our last two cruises on this line (Sky and Diamond). Here's the good:

-New ship with attractive decor, some new venues (Alfredos..) but lacking a library!

-Fast, efficient embarkation in Ft Lauderdale and cabin ready when boarded @ 12:30

-Cabin steward one of worst we've had in 20+ cruises. No water or ice on first day; likewise the requested robes were also missing. Had to call Housekeeping and Room Service but they weren' t delivered until next day after second call! Steward left condescending notes like "left ice bucket where you can see it!"-we knew it was in the fridge but there was no ice in it!!! They charged us for the delivery of the robes and several wine glasses!!! Steward would replace dirty glasses but if there was any liquid in one he left it!!! Not once but every time!! He never delivered the debarkation instructions. -Long qeues for anytime dining and theater shows. You had to line up about 15-30 minutes and then when seated (if you were lucky to get a seat) had about 50 minutes before showtime!!!

-Elevators--there were several out of service much of the time while you had long waits most of the time. The worst was debarkation when you had to wait 20-25 minutes to catch one and only after deciding to "go up" to "go down".

-Debarkation was a zoo--couldn't get an elevator and a there was a mob scene in the Piazza

-Excursions-Only took one CZM 001 and it was very good--small group (12) on a new Mercedes mini bus with an excellent guide Addy. This was a self guided tour of the Tulum ruins which were spectacular. Had been here twice before in 90s and again in early 2000s and the transformation has been incredible.

-Cabin (mini suite) sizes were somewhat smaller and balcony definitely skimpier.

-Specialty restaurant-Crown Grill was excellent--best meal on the cruise. Steaks were huge, moist, tender and perfectly seasoned and cooked. Sides were plentiful, varied, tasty and served homestyle. Best part--Yogi and Dejan who made the evening special!

-As Platinum cruisers expected a little preferential treatment but got the same as first time cruisers!!

All in all, were disappointed in the experience and likely will not return!
jphectus’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MB
Clean and reasonably spacious but smaller than other Princess ships, especially the balcony. The sofa was very uncomfortable and would have liked an additional chair in the suite. TVs were stationary--couldn't revolve so as to have better line of sight.Only 5 TV channels and one sports channel (the latter had mostly European soccer). Lots of movies which we don't care about!!
Marina Deck Inside Cabins, Balcony Cabins, Suite Cabins