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On arrival our cabin had not been cleaned , previous occupants rubbish still in bin, carpet not vacuumed, dirty marks on dressers,lip chapstick on floor, lollie papers in drawers, dirty water floating in shower base,overflow of basin encrusted with black/ green gunk, ceiling fan covered in dust. Took several goes over as many days to clean this and repair toilet and ,blocked sink. Locked out of faulty safe several times. All of this meant unable to use our cabin and / or bathroom for hours at a time. Very inconvenient and also you are discouraged from using common area bathrooms to minimise contamination/ noro virus etc. We were refused a cabin change even after offering to pay for one. We felt unclean throughout cruise. Our cruise was a 13 day bottom end cruise Fremantle to Fremantle. We met other people who had been given exchange cabins throughout cruise for varying and no reasons. The ship needs a good clean all over. Cushions were malodorous in some venues. Some activities were dated and amateurish. Not enough sport or age appropriate activities for teenagers. The majority of the passengers were elderly. All wait and bar staff were pleasant and engaging. Great array of food in buffet and main dining room. Limited menu in burger grill and room service. The professional shows in some cases were exceptional and movie selection was good. Unfortunately we hit poor weather and were unable due to rain and cold wind to make regular use of the entertainment deck and main pool area. Plethora of music venues to choose from. Though avoid shows put on by the crew, they were hit and miss. Some informative talks by guest speakers. The comedian was good. Not all ports had disabled access. Disabled people cannot gain access to adult sanctuary as you have to climb stairs to this , also there is a $20 fee to enter. Wifi is not available free to all. It’s very expensive per day for little product. Also very slow. Smaller ports probably not worth the visit, limited disabled access. Some cafes and restaurants closed their kitchens at 2 pm, didn’t make sense when there was passengers disembarked for the day to explore the town. Not enough time in bigger cities like Melbourne and Adelaide. Good shuttle services to and from ship except Fremantle and Kangaroo Island. Shore excursions far too expensive. This is off putting. I wouldn’t recommend this cruise for families with teenagers or young adults.

Disappointed

Sun Princess Cruise Review by grangie

3 people found this helpful
Trip Details
On arrival our cabin had not been cleaned , previous occupants rubbish still in bin, carpet not vacuumed, dirty marks on dressers,lip chapstick on floor, lollie papers in drawers, dirty water floating in shower base,overflow of basin encrusted with black/ green gunk, ceiling fan covered in dust. Took several goes over as many days to clean this and repair toilet and ,blocked sink. Locked out of faulty safe several times. All of this meant unable to use our cabin and / or bathroom for hours at a time. Very inconvenient and also you are discouraged from using common area bathrooms to minimise contamination/ noro virus etc.

We were refused a cabin change even after offering to pay for one. We felt unclean throughout cruise. Our cruise was a 13 day bottom end cruise Fremantle to Fremantle. We met other people who had been given exchange cabins throughout cruise for varying and no reasons.

The ship needs a good clean all over. Cushions were malodorous in some venues.

Some activities were dated and amateurish. Not enough sport or age appropriate activities for teenagers.

The majority of the passengers were elderly.

All wait and bar staff were pleasant and engaging.

Great array of food in buffet and main dining room. Limited menu in burger grill and room service.

The professional shows in some cases were exceptional and movie selection was good.

Unfortunately we hit poor weather and were unable due to rain and cold wind to make regular use of the entertainment deck and main pool area.

Plethora of music venues to choose from. Though avoid shows put on by the crew, they were hit and miss. Some informative talks by guest speakers. The comedian was good.

Not all ports had disabled access. Disabled people cannot gain access to adult sanctuary as you have to climb stairs to this , also there is a $20 fee to enter.

Wifi is not available free to all. It’s very expensive per day for little product. Also very slow.

Smaller ports probably not worth the visit, limited disabled access. Some cafes and restaurants closed their kitchens at 2 pm, didn’t make sense when there was passengers disembarked for the day to explore the town. Not enough time in bigger cities like Melbourne and Adelaide.

Good shuttle services to and from ship except Fremantle and Kangaroo Island.

Shore excursions far too expensive. This is off putting.

I wouldn’t recommend this cruise for families with teenagers or young adults.
grangie’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
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Cabin Review

Interior
Cabin IE
Overall needed cleaned. All cupboards and ledges need washed .Cabin had not been cleaned on arrival. Previous occupants rubbish still in bin and various articles on the floor and in drawers. The carpet had not been vacuumed.Ceiling fan encrusted with dust. Clumps of dust hanging from under the Pullman bed. Bathroom sink overflow caked with bacteria. The safe didn’t work. Paper on bathroom floor from previous occupants lay on floor for 2 days despite being told cabin was cleaned
Cabin size too small for 3 people, the step ladder takes up considerable floor space.smallest cabin of any ship I’ve cruised on.
4 wheel walker would not fit through cabin door.
No available armchair or couch to sit in own cabin.
The toilet broke down twice ,wouldn’t flush, the sink stopper wouldn’t hold water, then supposedly fixed, the stopper then wouldn’t release water. All of these issues denied all of us access to our cabin for many hours over a few days, forcing us to use the common toilet facilities which you’re constantly reminded over the tannoy to avoid using because of spread of germs.
Aloha Deck Inside Cabins, Outside Cabins, Balcony Cabins