This cruise was in 2018. Regent should just give up on this ship and ship out the cruise director too.
The staff on Navigator is simply outstanding. The food, overall, is terrific and the staff goes beyond and above each meal to bring a wonderful experience for everyone.
The ship is clunky and quickly reveals the origin as a Soviet vessel designed for either spying or ice-breaking. You can put lipstick on a pig but Regent needs to give up plowing money into this tub that has internal problems.
Imagine purchasing a suite complete with good service, attentive stewards, a well-stocked bar and a comfortable bed and then when running the bathwater in this exquisitely appointed suite, see orange water spewing from the faucet. This was not a one-time event, just look at other reviews for this ship.
The other downside was the cruise director, Paul Reynolds who appeared more interested in his own social life than providing a great experience for the passengers.
The pool deck staff were attentive, the main dining room service was superb, but one passenger at our table requested a dining room chair that didn't have a loose leg and two more chairs brought out to replace it was also ready to be retired after a long life. There was a row of damaged chairs sitting outside the dining room that evening, apparently not for people to take a break but because they were broken and waiting for a crewman to remove them to the cargo hold.
Keep the staff, dump the cruise director and put them on a new ship. Sell this one back to the Russians.