The price was good and we thought it would be a good idea to cruise the Middle East with our family. We could have choosen other cruise lines but Costa had the best deal so we boarded on Costa Diadema on our first Costa cruise. We have been on other popular cruise lines like Carnival, Royal Caribbean, NCL, MSC and Celebrity and our expectations were high because it was an italian cruise line! But we were wrong. The ship s decor was really ugly, too many colours and patterns that made no sense at all. Ok, most ships are like that but we always think abut the italians good taste and modern design so it was disappointing. It has pools and jacuzzis and a very small kid s zone but nothing else for teenagers. No mini golf, no water slide, just plain pools. We were lucky with our cabin though. It was an accessible cabin so it was really huge, great bathroom, spacious room and spotless clean. Now what s really important for italians?? Food of course, that s where we got mos disappointed, the menu on Fiorentino restaurant was always very poor. Corona Blu buffet was like being in a war zone, people were fighting for their meals because the area is small and the crew couldn t refil the dishes fast enough. If you were late for the meal you would find out many items were over. What can you say about an italian ship that doesn t serve pizza?? (unless you payed for it at Pummi d`oro!). Entertainement was also one of the poorest we have ever seen. They had an arabian dance show one night that was all but arabian! They have a library onboard that had empty shelves (yes, they had about a dozen books and that was all!) Service was only ok, the crew is, in general, professional but cold. I had a really unpleasant incident at their photo shop as i was looking at my pictures and picked up my phone to answer a message. One of the photografers started shouting at me saying i couldn t take photos of my pictures! It was so embarassing, the thought of taking photos of my photos never ever crossed my mind! Why on Earth would i do that??? If Costa offers me a free cruise vacation I will surely decline.
Our cabin was fantastic. With an amazing view of the Ocean as we were on the bow. It was a huge cabin with a really big bathroom because it was an accessible room. It was always very clean. The best part of our cruise was our room.