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I chose this cruise because it was advertised so well, sounded fantastic and went to places we had not been. It was really disappointing on our second night at first seating for dinner I found a hair in my dessert, I received no apology, never heard if anything was said or done about this apart from being given another dessert, which I did not eat. The food in the buffet was always the same, no changes to menu ever! If you wanted butter the chef had to hunt it down, none supplied for rolls or bread. English teabags my suggestion would be bring your own, they run out after day 1 and the server Christina sniggered and rolled her eyes if you dared to request this. Slide was only opened 4 hours a day, imagine the queue. They had a power blackout, no notices on lifts so when you arrived back from day trip the staff smiled at all the people trying to get lifts to operate, it wasn't until we reached 5 th level someone could actually tell us power had been out for hours, so no lunch, first sitting an hour late second sitting was told 10 pm but that was cancelled and the guests told to go to buffet. Gala night what a joke, was not worthy of my husband even opening his suit bag. Staff were rude, never acknowledged you unless you dared to be in their way and then they just brushed past you. Water/ice machines deck 9 did not work. We were asked if there was any special occasion, we advised 2 of our group were celebrating significant birthdays, not acknowledged at all. Ifbyou are like me taken in by great advertising I feel for you and your holiday

Costa lota

Costa Fortuna Cruise Review by AnneMD

3 people found this helpful
Trip Details
  • Sail Date: December 2019
  • Destination: Asia
  • Cabin Type: Outside Premium
I chose this cruise because it was advertised so well, sounded fantastic and went to places we had not been. It was really disappointing on our second night at first seating for dinner I found a hair in my dessert, I received no apology, never heard if anything was said or done about this apart from being given another dessert, which I did not eat. The food in the buffet was always the same, no changes to menu ever! If you wanted butter the chef had to hunt it down, none supplied for rolls or bread. English teabags my suggestion would be bring your own, they run out after day 1 and the server Christina sniggered and rolled her eyes if you dared to request this. Slide was only opened 4 hours a day, imagine the queue. They had a power blackout, no notices on lifts so when you arrived back from day trip the staff smiled at all the people trying to get lifts to operate, it wasn't until we reached 5 th level someone could actually tell us power had been out for hours, so no lunch, first sitting an hour late second sitting was told 10 pm but that was cancelled and the guests told to go to buffet. Gala night what a joke, was not worthy of my husband even opening his suit bag. Staff were rude, never acknowledged you unless you dared to be in their way and then they just brushed past you. Water/ice machines deck 9 did not work. We were asked if there was any special occasion, we advised 2 of our group were celebrating significant birthdays, not acknowledged at all. Ifbyou are like me taken in by great advertising I feel for you and your holiday
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Cabin Review

Outside Premium
Cabin EP
Housekeeper was the nicest person on board and did a great job
Cannes Deck Outside Cabins

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