We joined up with friends whom we met on a prior cruise for this post-holiday getaway. This was our 4th sailing on the Reflection, so we know her pretty well. The ship is still in great shape and the crew is generally well-prepared and attentive.
We greatly enjoy Aqua Class for its access to BLU, which just makes for a much more intimate cruise experience. With the exception of 1 meal, we ate exclusively in BLU for all of our breakfasts & dinners and had caring and responsive servers. The BLU breakfast menu is unchanging and could benefit from a 'daily special' just to shake up the offerings over the course of a long cruise. Their dinner menu is more limited than the MDR and tries to be more upscale, but on some evenings, this left the 4 of us who were dining together with a menu of unappealing options. Thankfully BLU accommodates orders from the MDR menu on special request, and they're very good about bringing an extra entree for the table to share, just to let us 'give it a try'. Our BLU service staff of Sandeepa, Dominic and Bayu were really extraordinary.
The only real service negative we encountered onboard was in the bars, and particularly in our favorite Martini Bar, where the before-dinner crowd was crushing and the bar staff and servers couldn't keep up with demand. The Passport Bar was also jammed, while the World Class Bar sat virtually empty, as it has on every cruise we've ever taken on the Reflection. The WCB has odd specialty drinks that are clearly not very popular and they don't even stock all of the liquors on the Premium Beverage Package. Why they don't make this bar more mainstream is beyond me ...
Great access to the forward elevators