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Boarded and entered our cabin to discover the bathroom smelled like a sewer. Immediately notified cabin attendant and he said it would get re-cleaned while we went to lunch. Slightly better but by next morning, we were back in the sewer. Informed attendant and guest services who promised someone would check the plumbing. Slightly better but on day 3 went and requested a guest service rep come to the cabin. They did and apologized that nothing had changed. I showed them pics of the mold on the shower walls. That afternoon the bathroom was sanitized, grout scrubbed, shower drain re-sealed. Vast improvement but it took 3 days before any serious effort to correct the problem. Sadly, this set the tone and lowered our expectations. Pluses were the food and the only worthwhile entertainment was Lincoln Center and B.B. King Blues. Main stage is vaudeville at it's worst. The internet was a disaster. The Captain, during the lunch for members of the HAL Mariners Club implored us: "Ask me anything about the ship but don't ask about the WIFI" As always, HAL food was excellent in the Main Dining, Lido and the Tamarind and Rudi's Sel de Mer. Decent cruise, nothing special. K-dam beginning to show her heavy usage.

Great food and staff but cabin bathroom smelled like a sewer

Koningsdam Cruise Review by alupres

4 people found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Southern Caribbean
  • Cabin Type: Large Oceanview Stateroom
Boarded and entered our cabin to discover the bathroom smelled like a sewer. Immediately notified cabin attendant and he said it would get re-cleaned while we went to lunch. Slightly better but by next morning, we were back in the sewer. Informed attendant and guest services who promised someone would check the plumbing. Slightly better but on day 3 went and requested a guest service rep come to the cabin. They did and apologized that nothing had changed. I showed them pics of the mold on the shower walls. That afternoon the bathroom was sanitized, grout scrubbed, shower drain re-sealed. Vast improvement but it took 3 days before any serious effort to correct the problem. Sadly, this set the tone and lowered our expectations. Pluses were the food and the only worthwhile entertainment was Lincoln Center and B.B. King Blues. Main stage is vaudeville at it's worst. The internet was a disaster. The Captain, during the lunch for members of the HAL Mariners Club implored us: "Ask me anything about the ship but don't ask about the WIFI"

As always, HAL food was excellent in the Main Dining, Lido and the Tamarind and Rudi's Sel de Mer.

Decent cruise, nothing special. K-dam beginning to show her heavy usage.
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Cabin Review

Large Oceanview Stateroom
Cabin F
Standard layout, decent storage, quiet, excellent bed.
Main Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews