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Koningsdam Review

5.0 / 5.0
829 reviews

Great food and staff but cabin bathroom smelled like a sewer

Review for the Southern Caribbean Cruise on Koningsdam
6-10 Cruises • Age 80s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2020
Cabin: Large Oceanview Stateroom

Boarded and entered our cabin to discover the bathroom smelled like a sewer. Immediately notified cabin attendant and he said it would get re-cleaned while we went to lunch. Slightly better but by next morning, we were back in the sewer. Informed attendant and guest services who promised someone would check the plumbing. Slightly better but on day 3 went and requested a guest service rep come to the cabin. They did and apologized that nothing had changed. I showed them pics of the mold on the shower walls. That afternoon the bathroom was sanitized, grout scrubbed, shower drain re-sealed. Vast improvement but it took 3 days before any serious effort to correct the problem. Sadly, this set the tone and lowered our expectations. Pluses were the food and the only worthwhile entertainment was Lincoln Center and B.B. King Blues. Main stage is vaudeville at it's worst. The internet was a disaster. The Captain, during the lunch for members of the HAL Mariners Club implored us: "Ask me anything about the ship but don't ask about the WIFI"

As always, HAL food was excellent in the Main Dining, Lido and the Tamarind and Rudi's Sel de Mer.

Decent cruise, nothing special. K-dam beginning to show her heavy usage.

Cabin Review

Large Oceanview Stateroom

Standard layout, decent storage, quiet, excellent bed.

Port Reviews

Amber Cove (Puerto Plata)

Horseback riding private tour

4 Helpful Votes
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