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This was just an OK cruise. First cruise on MSC. The price was fantastic, which was the primary reason we signed up. We didn't book until early December for a January cruise and they were offering huge deals to fill the boat. Embarkation was a nightmare. We waited almost 2 hours to get signed in and on the boat. The boat was also at a different dock than it was supposed to be. It was at Dock D versus Dock F but we came back to Dock F (and car was near Dock D). Big line to go thru security and big lines to get to the check-in desk. Luggage didn't show up until after 8PM. We had to go to dinner in our shorts and t-shirts. As mentioned by many other cruisers, the boat is dated and furniture is worn and not so clean looking. Sundecks were crowded and too many people saving chairs and not using them for hours. The room, 10123, was a little tight compared to other cruises. Outside balcony was filthy and covered in salt spray. They didn't wash down outside at all during our trip. I had to wash down the glass on the railing so we could enjoy the view. Couldn't open closet doors and bathroom door at the same time. Drawer space was limited. Our cabin steward was so-so. Most days it was mid-afternoon before he got to our cabin. Sometimes he remembered to give us ice, and sometimes he forgot to give us clean glasses. There is a plastic holder for the remote control on the nightstand and we would move it each day because it was in the way. He would replace it, but not put the remote control in it. We ended up hiding it. On a previous cruise on Royal Caribbean, our steward gave us his business card with a direct number. On MSC we had to call the customer service number, tell them our issue, and then they would contact him. Very inefficient. Food was OK. No smoked salmon on the breakfast buffet, but was available in the dining room. Heard complaints about that. Dinners could be long. First night, it was only 30 minutes from appetizer to dessert, but 90 minutes was more common. Two seatings, 6PM (too early) and 8:30PM (too late). I like my time dining better. Pizza was really good and the coffee at the coffee bars was excellent. Coffee in buffet was hit or miss. Sometimes good, sometimes watery. Big shout out to MSC for the Cruise Critic meet and mingle. We arrived and saw peanuts and chips at each table and thought this was going to be dreadful, but we soon changed our minds when they starting bringing out the FREE drinks and appetizers. Champagne flowed like water (they also had a rum-based drink) and the presentation was great. You could have gotten loaded, but it was only 10AM. They had a tiramisu cake and it was delicious. All the ship's officers were there, and mingled with the guests. I met and chatted with the Captain, the Food and Beverage Director, the Hotel Director and and Cruise Director, along with a few others. They were very engaging and friendly. We had a small complaint about the dining room table we were assigned to and the F&B director immediately called someone and upgraded us to a window table in Villa Rossa. Same food, better view. We also asked about getting a tour of the Yacht Club and the Hotel director took down our name and room number and we got a call for a tour on one of the port days. Very responsive. P.S. Yacht Club looked very nice and no issue with trying to get a lounge chair like on the regular sundecks. Our dining room waiter Kumar was very friendly and the service was very good. He was so sorry when I said my short ribs were fatty. He brought out another plate within minutes and kept apologizing. Wine prices were reasonable in the dining room. Entertainment was lacking compared to other cruise lines. Need more comedy shows. It seemed like most daytime activities were poolside, which was a poor choice for things like Bingo. No place to sit and very loud. They should have used the bars for events like that. We did play trivia in the Jazz bar and that was a much better experience. Ocean Cay is a gorgeous new stop. Beaches were beautiful. Book a room on the right side of the ship and you will overlook the island all day. Definitely needs some work and time for everything to grow in. Line for drinks at buffet was long and slow as a bunch of machines weren't working. Neither were some water refill stations at the bars. North beach was stunning and mostly empty, as it is the furthest from the ship. West beach was very nice but you had to walk over rocks and coral for the first 20 or 30 feet in the water. Not good for young kids. Junkanoo parade was fun. The ship stayed at the island until 11PM, which was very nice. Miami was just 65 miles away, so a short trip back to the port. Overpriced stuff in the MSC shops. They would sell more with reasonable prices. The Bahamian straw market closed early, before 5PM, so we didn't see pricing there. Costa Maya was our other stop and it was not much beyond a standard port. We rented a golf cart and enjoyed driving around. It would be a long walk from the port to the town. The beaches in the town were mostly filled with tables and chairs for the restaurants and bars. Nothing special. The cruise was worth it for the price we paid and to try a new cruise line. We might take MSC again on one of the newer, bigger ships.

Great Deal, but not so Great cruise, Fantastic Cruise Critic Meet and Mingle

MSC Divina Cruise Review by caribbeanluvr

4 people found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Bahamas
  • Cabin Type: Fantastica Balcony Stateroom
This was just an OK cruise. First cruise on MSC. The price was fantastic, which was the primary reason we signed up. We didn't book until early December for a January cruise and they were offering huge deals to fill the boat.

Embarkation was a nightmare. We waited almost 2 hours to get signed in and on the boat. The boat was also at a different dock than it was supposed to be. It was at Dock D versus Dock F but we came back to Dock F (and car was near Dock D). Big line to go thru security and big lines to get to the check-in desk. Luggage didn't show up until after 8PM. We had to go to dinner in our shorts and t-shirts.

As mentioned by many other cruisers, the boat is dated and furniture is worn and not so clean looking. Sundecks were crowded and too many people saving chairs and not using them for hours.

The room, 10123, was a little tight compared to other cruises. Outside balcony was filthy and covered in salt spray. They didn't wash down outside at all during our trip. I had to wash down the glass on the railing so we could enjoy the view. Couldn't open closet doors and bathroom door at the same time. Drawer space was limited. Our cabin steward was so-so. Most days it was mid-afternoon before he got to our cabin. Sometimes he remembered to give us ice, and sometimes he forgot to give us clean glasses. There is a plastic holder for the remote control on the nightstand and we would move it each day because it was in the way. He would replace it, but not put the remote control in it. We ended up hiding it. On a previous cruise on Royal Caribbean, our steward gave us his business card with a direct number. On MSC we had to call the customer service number, tell them our issue, and then they would contact him. Very inefficient.

Food was OK. No smoked salmon on the breakfast buffet, but was available in the dining room. Heard complaints about that. Dinners could be long. First night, it was only 30 minutes from appetizer to dessert, but 90 minutes was more common. Two seatings, 6PM (too early) and 8:30PM (too late). I like my time dining better.

Pizza was really good and the coffee at the coffee bars was excellent. Coffee in buffet was hit or miss. Sometimes good, sometimes watery.

Big shout out to MSC for the Cruise Critic meet and mingle. We arrived and saw peanuts and chips at each table and thought this was going to be dreadful, but we soon changed our minds when they starting bringing out the FREE drinks and appetizers. Champagne flowed like water (they also had a rum-based drink) and the presentation was great. You could have gotten loaded, but it was only 10AM. They had a tiramisu cake and it was delicious. All the ship's officers were there, and mingled with the guests. I met and chatted with the Captain, the Food and Beverage Director, the Hotel Director and and Cruise Director, along with a few others. They were very engaging and friendly. We had a small complaint about the dining room table we were assigned to and the F&B director immediately called someone and upgraded us to a window table in Villa Rossa. Same food, better view. We also asked about getting a tour of the Yacht Club and the Hotel director took down our name and room number and we got a call for a tour on one of the port days. Very responsive. P.S. Yacht Club looked very nice and no issue with trying to get a lounge chair like on the regular sundecks.

Our dining room waiter Kumar was very friendly and the service was very good. He was so sorry when I said my short ribs were fatty. He brought out another plate within minutes and kept apologizing.

Wine prices were reasonable in the dining room.

Entertainment was lacking compared to other cruise lines. Need more comedy shows. It seemed like most daytime activities were poolside, which was a poor choice for things like Bingo. No place to sit and very loud. They should have used the bars for events like that. We did play trivia in the Jazz bar and that was a much better experience.

Ocean Cay is a gorgeous new stop. Beaches were beautiful. Book a room on the right side of the ship and you will overlook the island all day. Definitely needs some work and time for everything to grow in. Line for drinks at buffet was long and slow as a bunch of machines weren't working. Neither were some water refill stations at the bars. North beach was stunning and mostly empty, as it is the furthest from the ship. West beach was very nice but you had to walk over rocks and coral for the first 20 or 30 feet in the water. Not good for young kids. Junkanoo parade was fun. The ship stayed at the island until 11PM, which was very nice. Miami was just 65 miles away, so a short trip back to the port. Overpriced stuff in the MSC shops. They would sell more with reasonable prices. The Bahamian straw market closed early, before 5PM, so we didn't see pricing there.

Costa Maya was our other stop and it was not much beyond a standard port. We rented a golf cart and enjoyed driving around. It would be a long walk from the port to the town. The beaches in the town were mostly filled with tables and chairs for the restaurants and bars. Nothing special.

The cruise was worth it for the price we paid and to try a new cruise line. We might take MSC again on one of the newer, bigger ships.
caribbeanluvr’s Full Rating Summary
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2
Great location on ship and good view. Quiet. A little smaller than other cruises. Limited drawer space. Tiny TV. Limited channels. Dirty and salt covered balcony. Dated and worn furniture. Good pillows, not good mattress. Looked like a piece of plywood as the boxspring.
Cupido Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews