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Norwegian Star Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,612 Reviews

Inconsistent

Norwegian Star Cruise Review by newmexikids

4 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: South America
  • Cabin Type: Mid-Ship Balcony

Pros:

Itinerary (prior to the changes)

Best haircut on a ship

Decent food

Excellent special bar activities (Martini Tasting, Margarita Tasting, Black Glass Wine Tasting)

Good cabin stewardess

Decent bathroom/shower

Tango/Gaucho show was excellent

Smaller portion sizes so less food waste

Cons:

Inconsistent handling of tenders (poor to very poor)

Inconsistent service in the Versailles (did not appear to have assigned staff to our table for 10 - had up to 5 attendants per meal)

Missed ports/Cape Horn for unclear reasons

Limited wine options on the Beverage plan (when the ships own label beats most offerings, that says a lot)

Short stays in ports

Slow embarkation process

Poor staff to cruiser ratios

Same restaurant lunch menu each day

This was our 25th cruise - and 3rd (and last) with NCL.

We picked this itinerary over a year ago and it was a true bucket list trip. There were 10 of us (5 cabins). However, with short port stays, a missed port, and missed Cape Horn, it was disappointing. The ship has been having issues, and really should be fixed before continuing on cruises, as the itinerary was changing up until departure due to the engine issues.

With limited staff, service was overall poor - however, we had excellent service in Gatsby's bar, where the staff was knowledgeable and excellent.


newmexikids's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Mid-Ship Balcony

Decent sized cabin. But only one nightstand - had to use the couch as my nightstand. Good storage and closet space. Bathroom was decent with a nice shower. Some overhead noise from children above us, but otherwise quiet.


Port & Shore Excursion Reviews

City Tour

The tour we wanted (Tycoons) was cancelled so we did a shorter tour.

View All 24 City Tour Reviews

Tendering was so poor that we missed the independent tour excursion that we had booked, and had to find room with another tour (that could handle the 10 of us) on the dock

View All undefined undefined Reviews
Tierra del Fuego National Park

Excellent private tour.

View All 94 Tierra del Fuego National Park Reviews
Buenos Aires

Walked and took buses. Saw a significant part of the city in 4.5 hours.


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newmexikids
1 Reviews Written
4 Helpful Votes
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