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Pros: Itinerary (prior to the changes) Best haircut on a ship Decent food Excellent special bar activities (Martini Tasting, Margarita Tasting, Black Glass Wine Tasting) Good cabin stewardess Decent bathroom/shower Tango/Gaucho show was excellent Smaller portion sizes so less food waste Cons: Inconsistent handling of tenders (poor to very poor) Inconsistent service in the Versailles (did not appear to have assigned staff to our table for 10 - had up to 5 attendants per meal) Missed ports/Cape Horn for unclear reasons Limited wine options on the Beverage plan (when the ships own label beats most offerings, that says a lot) Short stays in ports Slow embarkation process Poor staff to cruiser ratios Same restaurant lunch menu each day This was our 25th cruise - and 3rd (and last) with NCL. We picked this itinerary over a year ago and it was a true bucket list trip. There were 10 of us (5 cabins). However, with short port stays, a missed port, and missed Cape Horn, it was disappointing. The ship has been having issues, and really should be fixed before continuing on cruises, as the itinerary was changing up until departure due to the engine issues. With limited staff, service was overall poor - however, we had excellent service in Gatsby's bar, where the staff was knowledgeable and excellent.

Inconsistent

Norwegian Star Cruise Review by newmexikids

1 person found this helpful
Trip Details
  • Sail Date: December 2019
  • Destination: South America
  • Cabin Type: Mid-Ship Balcony
Pros:

Itinerary (prior to the changes)

Best haircut on a ship

Decent food

Excellent special bar activities (Martini Tasting, Margarita Tasting, Black Glass Wine Tasting)

Good cabin stewardess

Decent bathroom/shower

Tango/Gaucho show was excellent

Smaller portion sizes so less food waste

Cons:

Inconsistent handling of tenders (poor to very poor)

Inconsistent service in the Versailles (did not appear to have assigned staff to our table for 10 - had up to 5 attendants per meal)

Missed ports/Cape Horn for unclear reasons

Limited wine options on the Beverage plan (when the ships own label beats most offerings, that says a lot)

Short stays in ports

Slow embarkation process

Poor staff to cruiser ratios

Same restaurant lunch menu each day

This was our 25th cruise - and 3rd (and last) with NCL.

We picked this itinerary over a year ago and it was a true bucket list trip. There were 10 of us (5 cabins). However, with short port stays, a missed port, and missed Cape Horn, it was disappointing. The ship has been having issues, and really should be fixed before continuing on cruises, as the itinerary was changing up until departure due to the engine issues.

With limited staff, service was overall poor - however, we had excellent service in Gatsby's bar, where the staff was knowledgeable and excellent.
newmexikids’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BA
Decent sized cabin. But only one nightstand - had to use the couch as my nightstand. Good storage and closet space. Bathroom was decent with a nice shower. Some overhead noise from children above us, but otherwise quiet.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews