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Royal Princess Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,684 Reviews

First cruise and not disappointed!

Royal Princess Cruise Review by Airdale1

10 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: the Mexican Riviera
  • Cabin Type: Balcony

We opted for the Royal Princess cruise on the Mexican Riviera mainly because it was close to where we live in California and because the ship had been updated recently and looked beautiful. We were not disappointed and from the beginning to the end of the cruise we were amazed by the service we were provided.

First off, the ship was elegant, massive and spotless. Since there was 3 of us in a balcony room it was a bit cramped when the sofa sleeper was out and it was a little difficult to access the balcony door. That was conveyed in the research I did prior to booking the room so it wasn’t a surprise. The room was very functional and had everything we needed.

We mainly dined at the Horizon Buffet, but did get pizza and hamburgers by the pool occasionally. The food was extremely good with a wide variety. We never had any trouble finding a table and usually always had a good view as we cruised. The service in the dining room was excellent, drinks would be given to you immediately, they would refill them when they were empty, then the plates would be whisked away so you could go get a new plate for seconds or just have a clean table and be ready for a huge selection of desserts.

We only saw 2 shows and they were both good, but A.J. The comedian was hilarious. Princess Cruises selects top notch entertainment for their theatre which is huge. There were always activities and we enjoyed just sitting at the Good Spirits bar watching people dance, the ships dancers, the band, the Mariachi band and numerous other entertainment activities.

Our steward was phenomenal and made sure we had the best service ever. His name is Santosh and if you are lucky enough to have him as your steward you will have a great experience! Our Good Spirits bar service with Raffey was exceptional as well. What a great group of people that work for Princess Cruises. Thanks to Santosh and Raffey we felt like we were the only passengers on the ship. I don’t want to take anything away from the rest of the staff either, because there is a lot of people that work behind the scenes to make sure everything goes smoothly as well.

We really enjoyed Cabo and Puerto Vallarta. Took the boat shore in Cabo and walked through the streets and shopped and had a drink at Senor Froggs. We did not get off the ship at Mazatlan because it just didn’t look like we would enjoy it. We did go ashore at Puerto Vallarta and purchased a bus tour from Princess. It was $45 and worth every penny, The tour guide was funny and knowledgeable about the area.

We always go to Disney World and my daughter at 18 said she liked the cruise better. Overall we did not know if we would enjoy a cruise, but we are hooked now and can hardly wait to take another Princess cruise.

Thank you to everybody at Princess for giving us a wonderful vacation!

Airdale1's Full Rating Summary
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Cabin Review


As I mentioned previously the room was a bit cramped when the sofa bed was folded out, but we knew that was the case from the information I had prior to booking it. The room had everything we needed and lots of room to hang clothes up. What a great view from our balcony and I would recommend a balcony room if you want to just sit outside and watch the world go by in the mornings and evenings as well as watching the ship dock. We were on the 14th floor and it was very peaceful. No noise from elevators or activities.

Our steward, Santosh was super, hopefully all stewards are like him, but I doubt it. He went above and beyond our expectations.

Port & Shore Excursion Reviews

City Tour

Great tour of the city with a funny and knowledgeable tour guide.

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