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Norwegian Sun Review

4.0 / 5.0
Editor Rating
2082 reviews
53 Awards

Poor service on the Sun

Review for Norwegian Sun to the Western Caribbean
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Tecommlvr
First Time Cruiser • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2020
Cabin: Inside

The ship is pretty small, but I actually enjoyed that. It allowed for closer friendships. However, I found the service very poor. I was routinely ignored at the bars and the sports bar, there’s no towel animals, the ship lost a bag and sent guests a note asking guests to look for it, activities routinely started late. Just a really poor experience when you’re paying so much. The buffet is in a poor location and people were always tumbling over each other during mealtime. Food was either bland or salty, and the shore excursions offered were poor quality. I found better excursions on shore excursioneer. For some reason they held a lot of the big draw entertainment, like the newlywed game, in the teeny tiny lounge instead of the theater. We often had to stand and stretch our necks to see over the crowd. However, my cabin was big and comfortable, the ship was clean, and the comedian, magician, and dancers were all very good.

Cabin Review

Inside

Large and comfy.

2 Helpful Votes
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