Marina Cruise Review by Lincoln explorer
- Sail Date: November 2019
- Destination: Transatlantic
- Cabin Type: Concierge Level
The ship is nice, a good size, public areas and spaces are very well appointed and maintained. They also have some nice itineraries, and being a smaller/mid-sized ship can get into most places
We travelled as a party of 4 and pretty much all felt the same post trip. I think the main disappointment, after all the hype, was food quality and unfortunately some aspects of service. The food was ok, not spectacular and pretty much what you see on most cruises. Our biggest issue was that they just cannot cook a 'well done' steak! I know most chefs cringe at the well done brigade, but when you even have a guide outside of each restaurant quite clearly showing what the different steaks should look like - we were hopeful. There were times when we had to have 3 attempts to get a steak that didn't have pink inside, surely this shouldn't be such an issue. This even happened in the Marco Polo steak restaurant! We eventually just stopped ordering steak, which we really shouldn't have to do
Most staff in the restaurants were very good, but unfortunately not all, which was true of staff throughout the ship.
It is the first cruise where we have ever felt disappointed by the cabin stewards, who do an amazing job. We are the sort of passengers who tidy up before we leave the cabin, don't leave any mess or make crazy requests - always treating the stewards very well, and showing our appreciation. But, we have to say the lead steward we had on the last ship just didn't want to be there. The room was cleaned quickly, but surfaces probably not dusted during our entire stay, water bottles left half full for days, and a range of things which did surprise us. I don't like moaning about cabin stewards, but this is how we felt
It was great to have a choice of restaurants, all of which were pleasant - the Italian being our favourite
Cabins are well appointed and comfortable - bathrooms are nice, but as most have a separate shower and bath, why is there a fixed glass screen across half of the bath, which also has a shower head - crazy as this makes getting in and out of the bath a challenge for some
TV and films in staterooms, not the best with some quite inappropriate choices!
Entertainment is not the best, but we were not expecting anything much better on a small ship
Tours and excursions are far too overpriced, a problem with a lot of cruise lines. We just didn't bother and were able to entertain ourselves in each port
We are still waiting to find that cruise line to become our go-to favourite - think we'll have to try Silversea next
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Bathroom is decent size, but as mentioned in the review, the annoying thing is the fixed glass screen that takes up nearly half of the bath. Its really hard for some guests to get in / out with the screen there. And as there is a full sized shower in each cabin...why!!!!
TV choices are pretty poor