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Harmony of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,968 Reviews

The staff was amazing!!

Harmony of the Seas Cruise Review by Pendergast2

3 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: the Eastern Caribbean
  • Cabin Type: Central Park View Balcony

Our family chose this cruise line because we have gone through it before and have really enjoyed the service and overall experience of the ship! We came to Orlando,FL a day before embarkation and stayed at The Avid Hotel which was very clean and 3 weeks new! We were told it was built with the intention of serving professionals, so I would not suggest this place with families with younger children if you are looking for something like a pool. However, for young adults and older it was just fine! Embarkation overall went very smoothly and they even let us on the ship a little early than our original boarding time! Once we got on they let us explore the Ship and our rooms were ready at 1pm. For the duration of our cruise our room was ALWAYS clean after a day of fun! Sabina, who worked as a state room attendant, was incredible clean and responsive to any mess we made! She also has an amazing and warm personality and whenever we saw her we had a great chat because she always asked us about our day! The dining experiences were amazing but I have to highlight Jacinto the head waiter, Kexin the assistant waiter, and Reuben who I believe was a manager, went above and beyond for their service! We made sure to be seated at their table every night because they were such a joy to be around. They were all very personable, welcoming, and went above and beyond in their job each in their unique way. They also all remembered our tendencies in terms of what we ordered whether it was extra vegetables on the side to an order of espresso. Royal Caribbean Cruises really hires top people in their industry! I would say that every staff member I encountered on the ship I had a positive experience with. The entertainment was AMAZING. Definitely top performers around the world!! The ports and shore excursions were very fun! Even though Coco Cay excursions were canceled due to weather, the Island was beautiful and the service was still great! The ship did not seem overcrowded ever and the only time it ever felt busy was during dinner in terms of waiting, however we never even waited that long. There were children on board, but there was this place called the solarium which was an adult only place and it was incredibly relaxing. It definitely felt different than the rest of the pool areas. If you’re someone looking to meet others on the ship it is actually quite easy to because it seems that many guests are very friendly and open to meeting new people! There’s also many opportunities to meet people either the same and or similar identities. My sister and I went the the LGBTQ meet and greet one night and met some really nice people we kept in contact with and hung out with for the rest of the duration of the cruise! The cruise line made it easy because they have an app where you can actually message

Other passengers on! I would definitely recommend using the app if you go on the ship. It keeps you updated on all events and activities and really promotes involvement. However the only down side is that the other guests would save the cabanas and not let other guests use them, so I would say maybe add more cabanas if possible? I would definitely go again!!!


Pendergast2's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
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Cabin Review

Central Park View Balcony

The cabin was very spacious! It was a king sized bed as well as a pullout bed. (One twin size bed that another twin bed was underneath that you could pull out). It also had two closets and about 12 or so hangers that came with it. The shower and rest of the bathroom was also a good size!


Port & Shore Excursion Reviews


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Pendergast2
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