Norwegian Jade Review

Hot and Cold service

Review for Asia Cruise on Norwegian Jade
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Tojogger
2-5 Cruises • Age 50s

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Sail Date: Dec 2019
Cabin: Mid-Ship Mini-Suite with Balcony

Singapore was amazing, I called based my trip on the movie Crazy Rich Asians, It was my first time to Asia. Singapore did not fail, it was amazing city, I was there a total of 8 days.

My cruise was either hit or miss with Guest Services and very rude main dinning room employees. 1st my room was underneath the prep kitchen, everymornign at 2:15, they would start banging and dropping things. I complained several times, one time one of the GS came to room at 3AM to see what the noise was. I asked if he was kidding, he could not hear the noise. By the fourth night, I said either move me, or let disembark, I can't go on a couple of hours sleep each night. They moved me 5 cabins down and it was much better, although a pain to pack and unpack again.

3rd night, after two nights of seeing people in shorts and flip flops in main dinning, I went with Bermuda shorts, collared shirt and closed toe shoes. I was literally yelled at by a seating person, then yelled at by the hostess. The manager afterwards came to see me and explained thegy relax the rules for the first two nights and last night, but not the rest???

Cabin Review

Mid-Ship Mini-Suite with Balcony

The cabin was okay, if it was refurbished in 2017, it desperately needs it again. Carpet coming up, stains, marks, looks very worn out.

Port Reviews

Nha Trang

amazing cultural tour of the city, nice break at the beach. The tour guide was great! I would go back in a heart beat.

Phuket

I went to the beach, rented a lounger and spent the day swimming in the ocean.

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