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MSC Seaview Review

4.0 / 5.0
Editor Rating
132 reviews

My Fiancé got assaulted at knifepoint while on shore and MSC didn't care.

Review for MSC Seaview to Transatlantic
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jcnz
6-10 Cruises • Age 30s

Rating by category

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Additional details

Sail Date: Nov 2019
Cabin: Fantastica Inside Stateroom

Told 4 crew about the ordeal including reception who told us "Management has been informed". But nobody ever came to see us or even check if we were ok. Sent an email to customer service department highlighting that this was totally appalling, but they didn't see it that way - "I’m sorry to hear that you felt a lack of support from staff on board. Unfortunately, after the local police have been informed of an incident there is not much that can be done from the ship’s side, as the issue is with the local policing authorities."

Wow! Not much that can be done? Not sure if that lives up to any basic duty of care standards. Needless to say we have now cancelled our cruise we had booked on the Meraviglia which was to be our honeymoon, having now had some insight into how little MSC actually care about their passengers.

Putting that major concern aside - observations below. previous cruises include NCL, Cunard, P&O and MSC Seaside.

Cabin Review

Fantastica Inside Stateroom

Inside vs last cruise on Seaside where we took had OV. Definitely a lot smaller but quite well laid out still and workable bathroom. There is a single chair for sitting on in the cabin as well as a stool under the desk (which is not very usable). TV comes out from wall on bracket so can be pointed anywhere including the bed. Only English TV channels were CNN and BBC news. The direct USB chargers in room didn't work with our devices. In hindsight much prefer the extra space and layout of the OV which includes a small 2 seater sofa.

5 Helpful Votes

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