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Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their employees, entertainment variety, and so on. Dining area on deck 11 is crowded without place to sit, so only way to eat is to take plate outside or in a room. Automatic hand disinfect dispensers do not work in 90% of time which leads to people not being able to clean their hands and stop spreading bacterias inside buffets. This later led to many people getting sick onboard including myself and members of my family. Tables are dirty and sticky, poorly cleaned or not cleaned at which is absolutely unacceptable. Destinations vere quite nice including the weather during our winter cruise. Pizza and coffe in bars was very tasty (italian style) and that's something I would personally recommend on this ship. Generally, even though this cruise was quite cheap I would not recommend it to anyone because they are way better ships on the market.

Dirty, bad service and quite low cost running ship

MSC Opera Cruise Review by cruisecriticanonymus

7 people found this helpful
Trip Details
Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their employees, entertainment variety, and so on.

Dining area on deck 11 is crowded without place to sit, so only way to eat is to take plate outside or in a room.

Automatic hand disinfect dispensers do not work in 90% of time which leads to people not being able to clean their hands and stop spreading bacterias inside buffets. This later led to many people getting sick onboard including myself and members of my family.

Tables are dirty and sticky, poorly cleaned or not cleaned at which is absolutely unacceptable.

Destinations vere quite nice including the weather during our winter cruise.

Pizza and coffe in bars was very tasty (italian style) and that's something I would personally recommend on this ship.

Generally, even though this cruise was quite cheap I would not recommend it to anyone because they are way better ships on the market.
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