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Oasis of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
3,695 Reviews

Noise In Our Stateroom Was A Nightmare

Oasis of the Seas Cruise Review by CristineCres

3 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Eastern Caribbean

I booked this vacation for my children and I as their Christmas present . I selected this ship because of what was available to us onboard...a ton of activities to choose from, amazing food (we've been on several RC cruises) and great entertainment. I knew what to expect when I got onboard.

When I booked the room the only thing in my price that was available was a stateroom with a balcony over looking the middle of the ship. The first question I asked was will I hear noise from the decks below. I was told the room was over Central Park and that noise would not be an issue.

Unfortunately what I booked was not what I was given...our room overlooked The Boardwalk, which is an extremely noisy part of the ship. Our first night on board we were in for a rude awakening. There was a show going on, the music was so loud that we could hear every single word of every single song. The worst part was the show did not end until after midnight. My kids were exhausted from traveling and were in tears because they could not sleep. I went down to the front desk in the morning to ask for our room to be changed, and there was nothing available because the ship was booked to capacity. They offered me a few hundred dollars for an on board credit for the inconvience.

We spent 6 nights listening to several different shows blasting in our room until approximately midnight. Some nights the show would end after midnight. The last night we listened to college football fans cheer for their favorite teams until, once again, well after midnight. Talk about a disappointing situation. I paid for a room to sleep in and every night my kids would cry because they couldn't sleep. I am now fighting with RC for additional compensation. Their recent offer was $203. I'm not satisfied and I'm bringing this to the next level.

Other than this horrible room situation we did have a good time on the ship. The food was delicious, the staff was amazing, our cabin was clean and we had fun at the ports we stopped at.

CristineCres's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Port & Shore Excursion Reviews

My kids had fun on the ship. There is always something going on. We were never bored.

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