1. Home
  2. Cruise Reviews
  3. Celebrity Summit
It was our first cruise on Celebrity cruise but my 7th cruise overall with various lines. The main reason why we chose Celebrity was because we wanted to experience a cruise line marketing itself as “one notch above” but still being affordable. Also, we had cruised once in the past during the holidays and it was fun. With these considerations, the experience was very good but not enough to warrant five stars based on our expectations. The ship itself was okay. We were surprised at the outdated areas. Cabins are within the norm. Nothing particularly out of the ordinary on the positive or negative side. Food was perhaps a couple of steps below what we have experienced on other cruises.The service was incredibly slow and sometimes took 2 ½ -3 hours. Too long if you had planned to attend a show. The activities were quite common with other cruise lines and we could not really find any major pros or cons to mention. We were surprised that there wasn’t more of a New Year’s Eve Celebration. The excursions were also in line with the industry. There are three specific points that support the 3 star ranking I am giving: First, the service personnel (with a few exceptions) doesn’t give you that warm feeling that you see in other cruise lines. People serving the food, bartenders, etc., were “just there”. They were doing their jobs but it was far from the genuine interest in you that we’ve seen on other cruise lines. That does not translate into bad service (although in a couple of situations it did) but it is not what we expected on Celebrity. The second was the highly annoying up selling of the beverage packages. Lastly, we felt that the formal nights weren’t promoted as such or made as special as other cruises we’ve been on. Overall, we might consider a newer cruise ship with Celebrity again, but based on our expectations, it wasn’t a 5-star experience.

Holiday Cruise

Celebrity Summit Cruise Review by Hippie66

3 people found this helpful
Trip Details
It was our first cruise on Celebrity cruise but my 7th cruise overall with various lines. The main reason why we chose Celebrity was because we wanted to experience a cruise line marketing itself as “one notch above” but still being affordable.

Also, we had cruised once in the past during the holidays and it was fun.

With these considerations, the experience was very good but not enough to warrant five stars based on our expectations.

The ship itself was okay. We were surprised at the outdated areas. Cabins are within the norm. Nothing particularly out of the ordinary on the positive or negative side.

Food was perhaps a couple of steps below what we have experienced on other cruises.The service was incredibly slow and sometimes took 2 ½ -3 hours. Too long if you had planned to attend a show.

The activities were quite common with other cruise lines and we could not really find any major pros or cons to mention. We were surprised that there wasn’t more of a New Year’s Eve Celebration.

The excursions were also in line with the industry.

There are three specific points that support the 3 star ranking I am giving:

First, the service personnel (with a few exceptions) doesn’t give you that warm feeling that you see in other cruise lines. People serving the food, bartenders, etc., were “just there”. They were doing their jobs but it was far from the genuine interest in you that we’ve seen on other cruise lines. That does not translate into bad service (although in a couple of situations it did) but it is not what we expected on Celebrity.

The second was the highly annoying up selling of the beverage packages.

Lastly, we felt that the formal nights weren’t promoted as such or made as special as other cruises we’ve been on.

Overall, we might consider a newer cruise ship with Celebrity again, but based on our expectations, it wasn’t a 5-star experience.
Hippie66’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Celebrity Summit price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.