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Marella Discovery Review

4.0 / 5.0
Editor Rating
518 reviews
34 Awards

Slow boat around Asia - 2nd fire on transformer

Review for Marella Discovery to Asia
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migr110875
2-5 Cruises • Age 40s

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Sail Date: Dec 2019
Cabin:

I don't normally write a review post holiday but felt on this occasion it was necessary, to help inform potential customers and for Tui to use for continuous improvement.

We embarked on christmas day and found out that there had been a fire in the engine room transformer. Planet cruise knew but did not make us aware beforhand. The itinerary had not changed on the ticket confirmation received on 19th dec 19 - they claim they sent an email on the 17th Dec to advise of this change but not received. They also couldn't forward this specific mail so sent a new mail upon my request/return.

We understood the transformer issue was a known problem but sent the ship anyway hoping it wouldn't fail - It did. Discovery has now had two fires in twelve months so as the first fix didn't solve the issue therefore i believe this could be considered negligent on their part, if the same root cause

Cabin Review

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