Our Alaska cruise on the Westerdam was fantastic. We had 3 generations, with teenagers being the youngest of the group, so I was a bit nervous hearing about the usual demographics of Holland America cruisers. To my pleasant surprise: there were many multi-generational families, and we rather enjoyed not having the ship overrun with small, running, loud children.
Rooms: we all had a row of balcony rooms, on the port side, which was perfect when we were in Glacier Bay. Our steward opened up the dividers so we basically had our own loooong balcony to share during our trip.
Service in all areas was outstanding. From our smiling steward to each restaurant server to the entertainment - ALL were so eager and friendly and we enjoyed seeing them in port having a good time with us passengers.