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Norwegian Breakaway Review

4.5 / 5.0
Editor Rating
3612 reviews
2 Awards

NCL unresponsive to our refund request after catching Ship Borne Virus

Review for Norwegian Breakaway to the Western Caribbean
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CSburke
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Jan 2020
Cabin: The Haven Aft-Facing Penthouse with Balcony

The staff provided very good service. Our butler and cabin attendant did a great job. The entertainment was very good and the food was good.

However, My wife and I contracted a ship-borne virus on the afternoon of the 4th day of the cruise. We both received numerous injections and 2 days of IV medications, after two trips to the Medical Center in wheelchairs. We spent the remainder of the cruise quarantined in our cabin. We were only allowed to eat Jell-O, crackers, rice and cold toast. We had to change our own linens and clean up even as we were vomiting and having violent diarrhea for 4 days, with 100-101 degree fevers. We cannot recall ever being this sick in our lives.

In addition, the toilet did not flush due to a plumbing problem for many hours, and on two different occasions while quarantined, the hot water was out due to another plumbing problem on the ship.

Cabin Review

The Haven Aft-Facing Penthouse with Balcony

Cabin was a bit tight for the large fees associated with a Suite

Port Reviews

Cozumel

quarantined in cabin

Great Stirrup Cay

Weather did not allow tenders

Grand Cayman (Georgetown)

quarantined in cabin

Find a Norwegian Breakaway Cruise from $496

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