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This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship seems to be grossly understaffed for the number of passengers. Even as a platinum member, service is terrible by customer service. Dining room staff is good but again understaffed. Lines are long and move extremely slow. The bars are the worst, very rude staff but it appears this is due to overwork and understaffed. The bars were NASTY, especially the red frog bar. Ship looks terrible, carpets are dirty and it generally smells everywhere. The shops are extremely dated withe the same old junk. It appears that Carnival has no new items for the past 10 years. I paid too much for this vacation for the terrible service!

Don’t waste your money

Carnival Magic Cruise Review by tkastner60

5 people found this helpful
Trip Details
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out!

We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating!

The ship seems to be grossly understaffed for the number of passengers.

Even as a platinum member, service is terrible by customer service.

Dining room staff is good but again understaffed.

Lines are long and move extremely slow.

The bars are the worst, very rude staff but it appears this is due to overwork and understaffed. The bars were NASTY, especially the red frog bar.

Ship looks terrible, carpets are dirty and it generally smells everywhere.

The shops are extremely dated withe the same old junk. It appears that Carnival has no new items for the past 10 years.

I paid too much for this vacation for the terrible service!
tkastner60’s Full Rating Summary
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Cabin Review

Balcony
Cabin 8G
Room is terribly hot! 3 calls to maintenance and still sweating! Have 4 cabins and we all are miserable and hot!
Deck 11 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins