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Having sailed previously on MSC Divina in Carebbean on two ocasion, thaught a mediterranean cruise with MSC would be a good idea. Wrong. Mediterranean cruises are not like in the caribbean. Not even the water on the dining room is free! Yes you will pay to have your meal with water. Also service is terrible, european restaurant service expecting a service charge? Embarkation: was really well organized and very fast. Shows are average, a couple of strange performers, don't get it. The Circ du Soleil at sea is a ripoff "DONT GO" at the end everybody stays still on their seats thinking; is it over or about to begin. Service at main dining is terrible, the servers don't treat you with respect and is if they don't care your still going to give them the service charge. "CAUTION" not even the water is free. They will not serve you tap water, only plastic bottled. Note: the last day of the cruise they will include in your account a charge for MSC Foundation; yeah right protect the environment as everybody in the main dining room sips from a plastic bottle for MSC' s financial gain. Night activities are always packed lots of party going on. This is a good point in their favor. Cabins and cleaning service are great. Good reviews on this area. Ports and shore excursions: Great itinerary included Marcelles, Genoa, Civitaveccia, Palermo, Malta. Used a shore excursion to tranfer from Port of Civitaveccia to Rome. They did not comply with the stated hours. Shuttle left later and required to return before. Few time to explore city. Notice that some ports are very far from the cities of interest an MSC will upsell you their shuttles. Don't do it. In Marceilles they were charging €13 per adults for shuttle. If you walk 10 minutes from the ship the city provides it free of charge with trips every 30 minutes. Some in my party felt scamed by MSC. In Barcelona a Taxi will cost you €10 for 4 and MSC will charge 12€ per adult. The buffet area in strange. Not the best selection or quality. During thier stated lunch and dinner hours they will start closing section of the buffet restaurant ending in a reduced crowded space where no one will find a table. Don't expect juice, iced tea or lemonade as in caribbean sailings. Only juice available is a watered down during breakfast. If you are a european used to bad service and paying for the basics, this is your cruise. I believe americans will have a hard time with the basics here, not for somebody used to travelling on other cruise lines with american style service you will be disapointed as i am.

Bad Service and Pay For EVERYTHING

MSC Grandiosa Cruise Review by agregory_pr

5 people found this helpful
Trip Details
Having sailed previously on MSC Divina in Carebbean on two ocasion, thaught a mediterranean cruise with MSC would be a good idea. Wrong.

Mediterranean cruises are not like in the caribbean. Not even the water on the dining room is free! Yes you will pay to have your meal with water. Also service is terrible, european restaurant service expecting a service charge?

Embarkation: was really well organized and very fast.

Shows are average, a couple of strange performers, don't get it.

The Circ du Soleil at sea is a ripoff "DONT GO" at the end everybody stays still on their seats thinking; is it over or about to begin.

Service at main dining is terrible, the servers don't treat you with respect and is if they don't care your still going to give them the service charge. "CAUTION" not even the water is free. They will not serve you tap water, only plastic bottled.

Note: the last day of the cruise they will include in your account a charge for MSC Foundation; yeah right protect the environment as everybody in the main dining room sips from a plastic bottle for MSC' s financial gain.

Night activities are always packed lots of party going on. This is a good point in their favor.

Cabins and cleaning service are great. Good reviews on this area.

Ports and shore excursions:

Great itinerary included Marcelles, Genoa, Civitaveccia, Palermo, Malta.

Used a shore excursion to tranfer from Port of Civitaveccia to Rome. They did not comply with the stated hours. Shuttle left later and required to return before. Few time to explore city.

Notice that some ports are very far from the cities of interest an MSC will upsell you their shuttles.

Don't do it.

In Marceilles they were charging €13 per adults for shuttle. If you walk 10 minutes from the ship the city provides it free of charge with trips every 30 minutes. Some in my party felt scamed by MSC.

In Barcelona a Taxi will cost you €10 for 4 and MSC will charge 12€ per adult.

The buffet area in strange. Not the best selection or quality. During thier stated lunch and dinner hours they will start closing section of the buffet restaurant ending in a reduced crowded space where no one will find a table.

Don't expect juice, iced tea or lemonade as in caribbean sailings.

Only juice available is a watered down during breakfast.

If you are a european used to bad service and paying for the basics, this is your cruise.

I believe americans will have a hard time with the basics here, not for somebody used to travelling on other cruise lines with american style service you will be disapointed as i am.
agregory_pr’s Full Rating Summary
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Cabin Review

Fantastica Inside Stateroom
Cabin I2
Cabins are new. Only issue is when ship moves the wooden hangers inside the closets will not let you sleep. Have to take the down.
The bathrooms are bigger than the standard.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews