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Ship is beautiful and cabin was fine. Service was good in restaurants and bars. Cabin attendant was excellent. But from there it was mostly disappointing. The food was bland and frequently tastless, despite a "gourmet" presentation on the plate. We dined 20 times for lunch and dinner so our assessment was formed over a long period. The cruise was over the holidays and was beyond full, so the buffet dining room was a mob scene and the specialty restaurants were booked. Our only choice was Moonlight Sonata which was very attractive and good service, but as mentioned the meals were far from memorable. We have cruised Princess, Silversea and Norwegian and even on Norwegian (a cheaper cruise line) the food was more tasty. The entertainment was heavily skewed toward rock and roll - alright for the kids but not very varied or entertaining for most of the adults. We noticed the theatre was frequently half full, so we were not the only ones bored (or tired of blaring music and loud drums). The bands by the pool and in the atrium were similarily blaring rock. Perhaps Celebrity thinks if you can't hear yourself think you must be having a good time! The excurions were way overpriced. We invariably found the same identical excursions offered on the dock by other local companies for a third of the price! The ship was beyond full in the sense that there were so many families who were doubled up with their children; the ship was way beyond its advertised 2850 capacity. This caused several problems: already mentioned like the chaotic buffet restaurant, packs of unsupervised children running (not walking) in the restaurants and public areas, and long waits for tenders to get back on the ship (several were over an hour). And the children including teens ignored all hand cleansing offers from ship staff. Not surprisingly there was rampant hacking and coughing around the ship by the end of the cruise. We will not cruise with Celebrity again.

"All hat and no cattle"

Celebrity Eclipse Cruise Review by Coquin

13 people found this helpful
Trip Details
  • Sail Date: December 2019
  • Destination: South America
  • Cabin Type: Concierge Class
Ship is beautiful and cabin was fine. Service was good in restaurants and bars. Cabin attendant was excellent. But from there it was mostly disappointing.

The food was bland and frequently tastless, despite a "gourmet" presentation on the plate.

We dined 20 times for lunch and dinner so our assessment was formed over a long period. The cruise was over the holidays and was beyond full, so the buffet dining room was a mob scene and the specialty restaurants were booked. Our only choice was Moonlight Sonata which was very attractive and good service, but as mentioned the meals were far from memorable. We have cruised Princess, Silversea and Norwegian and even on Norwegian (a cheaper cruise line) the food was more tasty.

The entertainment was heavily skewed toward rock and roll - alright for the kids but not very varied or entertaining for most of the adults. We noticed the theatre was frequently half full, so we were not the only ones bored (or tired of blaring music and loud drums). The bands by the pool and in the atrium were similarily blaring rock. Perhaps Celebrity thinks if you can't hear yourself think you must be having a good time!

The excurions were way overpriced. We invariably found the same identical excursions offered on the dock by other local companies for a third of the price!

The ship was beyond full in the sense that there were so many families who were doubled up with their children; the ship was way beyond its advertised 2850 capacity. This caused several problems: already mentioned like the chaotic buffet restaurant, packs of unsupervised children running (not walking) in the restaurants and public areas, and long waits for tenders to get back on the ship (several were over an hour). And the children including teens ignored all hand cleansing offers from ship staff. Not surprisingly there was rampant hacking and coughing around the ship by the end of the cruise.

We will not cruise with Celebrity again.
Coquin’s Full Rating Summary
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Cabin Review

Concierge Class
Cabin C1
Small balcony but nice aft view.
Resort Deck Balcony Cabins, Suite Cabins