This was our second cruise ,we traveled with a completely different cruise line on our first and the difference was more than evident. As there are are lot of hardworking staff on the ship our observations are not aimed at them , more the robotic head office culture that is present on the ship.
Flying from Manchester on a 9 hour trip in economy,I was taken aback when I asked for a blanket for my wife due to the cabin being especially cold.Other passengers has complained . To do this I had to enter premium class , where most passengers were tucked in blankets ,only to be told that only premium passengers get blankets ,!!! Seriously I thought heat , food , and water were a basic human necessity ,not a Victoria first class privilege.
Arrived on ship , clean ,Tidy , nice cabin , Booked Sindu Indian restaurant for first evening . The menu in no way represents an Indian offering in anyway whatsoever . Will upload picture and you decide. Pretty tasteless , no spice and did not recognise any of the dishes. Asked for it to be made spicy , told “ it is cooked to British Taste ,bland “ asked waiter to ask the Chef has he being to England ,answer no ! Head office instructions.
Clean , Steward , Nambi ,highlight of the cruise . Only down point ,if your having an early night of afternoon nap , don’t bother you can hear the entertainment rehearsing in the Playhouse , and I mean every word and note !!!!!!