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Norwegian Jewel Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,389 Reviews

Overpriced & disorganised

Norwegian Jewel Cruise Review by peter-b

1 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: Australia & New Zealand
  • Cabin Type: Inside

Standing in a queue with 2000 people to disembark in Auckland NZ while 2 staff look up each passenger manually in a book. I'll find out why in an hour or so. Worst disembarcation I've had in 30 years. Crew are stiff. Food is terrible (stale bread served up with dinner multiple times).

Cabin so small there is no chair or table. Not enough space to walk down the side of the bed.

Public spaces aren't big enough for the number of passengers.

Power board confiscated at boarding with no prior notice. Bag took until 8pm to reach the cabin. Makes it hard to dress for dinner.

The lottery ticket promotion in the showroom before the performance was also a bit much to take.

Also remember to add $15 per person per day +20% service fee to your bill. Greed greed greed.

Outside the showroom the entertainment was repetitive. Same act, different location.

Only good point was the acrobats in the showroom.

Spend your money with someone else.

peter-b's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
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Cabin Review


Not enough space to walk down each side of the bed. 2 singles pushed together kept coming apart. Stuard efficient and room kept clean and tidy.

Port & Shore Excursion Reviews


Art Deco. Walk the foreshore and take a vintage car ride.


Surprisingly nice. The Malborough sound sailaway is the highlight though.


Walk up to the giants garden. You will enjoy walking the town and lunching in a cafe or resteraunt.


Arrived during a triathelon. You get a choice of bay or beach. Would be great for a summer holiday.

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