This was our first cruise and we chosed Grandiosa because we wanted to have first cruise experience on a brend new ship.
Before I went reading other reviews and saw rather bed ones giving us thoughts OMG where are we going, why not some other ship, other company but one thing I've learned that mostly people which are always complaining for something are writing reviews, and that's why I wanted to write this one to tell point of view from normal, not egocentric people.
We embarked in Genova. Came to port on 13.00, on 13.20 were on ship, no problems at all, very smooth and easy. Getting on board we needed to photo again even though we had picture through MSC for me app. But ok, few minutes extra.
Coming to main promenade and seing it all in full glory was spectacular especially that 90m LCD dome. Knowing the ship was easy since there are lcd screend everywhere showing all mandatory info. Smart lifts are doing splendid job handling over 7000 people on board and never have problem coming where you want in minutes.
We had 2 interior rooms and if you are not some some guy who likes to be with himself and look all day to the harbour from your bed having room with window or balcony is absolute waste of money. There are many beautiful places to watch the see. Rooms are rather spacious, even our with 3 beds (2 from the ceiling). Bathroom is just enough in size and have everything needed. Stewards (especially Fillipines) are fantastic, whenever you leave room they tidy up and leave something new for you.
ZOE, oh Zoe, I've read lot's of bed stuff on reviews but now I know that that there is no problems with ZOE but with the people using her hehehe. If you want to chat with someone chat with you wife, or Fillipines crew, ask ZOE what is she designed to do, show you around the cabin, tell you where to eat, where is everything you need, weather, time, to power tv on and off and lots of things which she does great.
FOOD - there is much to tell about food too but some say that it's not good to comment tastes so I won't, I will just tell that we were almost always on Marketplace buffet restaurant with enormous choices for everyone. Place is huge (almost all 15th floor) so we could always find place to sit with no problems. We were very satisfied wih variety, quality and taste. There are breakfast, lunch, dinner times but you can always come and find something to eat. Watter, tea and coffee available free whole day, juice just for breakfast. You can fill bottles, no one makes it a problem. Didn't used much other restaurants so cannot comment it.
ENTERTAINMENT - there is always something to do on ship, daily program is rather big, if you are with kids there are also whole floor for them. My kid loved adrenaline park and walked on rope for hours around the ship. Also there is watter park working so even January there were kids going through the slides. There are few pools (watter 28 celsius) and jacuzzi's (35 celsius)... Indoor pool is rather small. Arcade games are 1,5-2€ but everything else is extreme expensive (VR, formula, bowling etc).
There is Circus and we watched paid show Excentrix. It started awful and was thinking OMG what is this and I why I paid for this but then in 10mins real show started and is something worth seing. On other side of the ship there is Theatre for little under 1000 people, every night other show in 3 times. I suggest everyone to book all shows in front and to go see them all. They are fantastic. We were trilled with all of them.
All staff is very friendly and helpful. There is always some stuff that tried to ruin your cruise but the way you handle them counts. First when we came to ship and got lagguage I saw that my bag was completely broken, went to reception to report it and got refunded with no problem. Second is that we all got sick with high fever and used all out tablets and went to medical center, waited for 2 hours to get info that there is no more paracetamol pill on board (which I thing is unacceptable) so take with you everything you might need since that is closed ecosytem and viruses can spread fast. Third is we couldn't go to Marceilles due to strikes so we went to Toulous, MSC organized whole day free ships and buses to center so it was great.
Ship is gigantic and the only place where is rather crowded it buffet restaurant and promenade after theater shows. If you don't like crowd take yacht club experience and go to late night theater shows. Every day there are some sales on promenade so maybe you will find some great deals.
MSC for me is app with some great potencial but with some major problem. It's great to have free on app chat through the app without having to buy internet packet but it doesn't always work. Also in port you cannot use your mobile data and been connected to ship wifi so you need to shuffle. Yes, remember to turn off mobile data when setting sail.
Diembarkation was a charm. Evening before got stickers for lagguage, got time and meeting point and went out in mather of minutes.
Having it all summed up it was fantastic experience for all 6 of us with nothing more to wish for.
5/5 stars from us.
Enough place even for 4 people, very modern.