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Sapphire Princess Review

4.5 / 5.0
Editor Rating
972 reviews
6 Awards

Horrible customer service. Staff does not care about the guests.

Review for Sapphire Princess to the Baltic Sea
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KaySki
2-5 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jul 2019
Cabin: Mini-Suite with Balcony

We will NEVER cruise Princess again!

We took this Cruise because of the destination: Norway and Iceland:

This was a Special Family celebration cruise planned and paid for by Mom celebrating her 90th birthday.

Cabin Review

Mini-Suite with Balcony

Ship was really old and the cabin reflected it. Curtains wouldn't close, bathroom tub had ugly repairs, couch in suite was worn, cushions flat, colors faded. 2 light switches didn't work. Bathroom light not bright enough to put on makeup. Warm water showers instead of hot.

Port Reviews

Southampton

Embarkation

Bergen

Just walked the town. Easily accessed from ship.

VERY crowded. Food was VERY expensive.

Flam

Absolutely beautiful!

Geiranger

Rented electric 2 persons vehicles. Drove around this beautiful area.

2 Helpful Votes

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