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Wind Surf Review

4.0 / 5.0
259 reviews

Poor service & ship needs an overhaul

Review for the Caribbean Cruise on Wind Surf
2-5 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2019
Cabin: Suite

We love Windstar's other ships and wanted to try their large sailing ship for the itinerary Yachtsman Caribbean. Sadly this ship strongly disappointed. Ironically the ship had just come out of dry dock three weeks earlier but two of the sails were broken and couldn't unfurl each night. Also they refurbished the lounge and half of the cabins and left all the garbage piled up on the ship in plane view. Disgusting.

Unlike previous cruises with Windstar where you felt like the crew was quite attentive to you and seemed to know you already by name, the crew on this itinerary (a Christmas sailing) was more involved with their families then with catering to the clientele-not one yacht club member even got a special invite dinner with a senior crew.

The ship as a whole was old looking and just dirty. We often saw glasses strewn all over the place, dishes left out, towels left, etc. Never ever saw that on other ships by Windstar in fact normally there would be a staff swooping in to clean it up. The floors on the ship were dirty all the time. It just seemed like this cruise itinerary did not have enough crew-nothing was painted, cleaned, or polished daily unlike other Windstar cruises where we always see crew bustling around doing that.

Cabin Review


The cabin had a bathroom doorknob that was ready to fall off the entire time were on the ship and they (after 5 complaints to different people) said they couldn't fix it while we were on board. Off and on smells of cigarette smoke would waft into the room. Our room had not yet been renovated-it was like they only did part of the ship and then ran out of time to finish.

Port Reviews

Virgin Gorda

We grabbed a taxi from the port and had them take us to the Baths. Super crowded but only thing to do on the island since the hurricane a few years back they had not recoverd from yet.

Jost Van Dyke

We walked to the main beach and hung out there.


We rented a taxi from the port and got dropped off at the long beautiful beach there. It was one of the most beautiful beaches I have seen.

St. Barts

No we rented a scooter on our own and drove around the island. Took great pics of planes coming in!

St. Maarten

Did the 12 meter Regatta on our own and as usual it was AWESOME!!!!

4 Helpful Votes
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