The one star goes to the staff - very pleasant , and always try to address all issues , another star does to the entertainers.
Restaurants- we mostly dined in the buffet and main restaurant- food is like a 3 star hotel buffet. Is a cruise to Vietnam and there is no Vietnamese food . Even fast food items like hamburgers and grilled Panini are Poorly made . We also tried the paid teppanyaki restaurant which is another mistake ! Quality of food is not up to standard .
Gym and Pool- it is a big ship but the pool and gym are both small and congested .
logistics - even with reservations the waiting time can be 20 minutes ; and tables were assigned after the staff checked us in Which takes extra time . We are also concerned about security , Sea passes were left outside the room instead of giving to us in person during check in.
Room is fine, bathroom is a nice size . Mattress is not very comfortable .