Let me say at the outset that I think we are just not cruise material and that this is not the fault of Grand Princess. We are not keen on bingo, line dancing, quizzes or gambling and maybe we should have done more homework on what was available before booking. However, it was the ports of call that attracted us (Malaga for Granada, Barcelona, Cannes, Rome, Naples, Ajaccio and Gibralter.
Embarkation was dreadful - we also had been sent a text asking us not to turn up till after 2 pm though we arrived about 1.30. There was total chaos and a long line of people who had no idea what was happening and how long they would be kept waiting. At no time did anyone tell us why there was a problem or what was happening about it. We were lucky and managed to get our car parked and on board within about 1 hr 15 minutes - others waited much longer.
We were not told about the Norovirus on board and someone complained during the trip that, as they were on medication and immunosuppressed the company had been very lax in not telling them, and giving them the opportunity to cancel. Having said that I could not fault the company's attempts to deal with it - sanitisation,