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We paid top dollar for this average cruise. Had previously been on a Celebrity Cruise and thought the food was bad but nothing could compare to the slop on this ship. Poorly cooked and presented, mostly stone cold and very little supervision from staff. Children digging their hands in the food and not being deterred by staff. Had to send food back in one of the paid restaurants ( food overall was average and then had to pay 20% surcharge plus a tip for average food). Ended up cancelling the restaurants covered by our dining package and eating for free at Tasrs Palace and Azura where the food and service were much better. Nowhere decent to get a coffee except the swill at Starbucks, which you had to pay for. Entertainment-average. Activities- poor. Staff- very friendly. Excursions- great if you want to spend hours on a bus going to wineries to try wines Aussies can get cheaper in any Dan Murphy’s. Too many sea days. Pools- only 2 small pools for 2,500 people and they were netted off half the time. We found the only games room-10 tables and a motley assortment of half a dozen games for 2,500 people. Library not staffed most of the time. Activities pathetically organised and not worth participating in. Bars small and crowded and music too loud for the venues, causing people to shout. Very poor value for money overall.

Very disappointing

Norwegian Jewel Cruise Review by Ellamilyizzy

3 people found this helpful
Trip Details
We paid top dollar for this average cruise. Had previously been on a Celebrity Cruise and thought the food was bad but nothing could compare to the slop on this ship. Poorly cooked and presented, mostly stone cold and very little supervision from staff. Children digging their hands in the food and not being deterred by staff.

Had to send food back in one of the paid restaurants ( food overall was average and then had to pay 20% surcharge plus a tip for average food). Ended up cancelling the restaurants covered by our dining package and eating for free at Tasrs Palace and Azura where the food and service were much better.

Nowhere decent to get a coffee except the swill at Starbucks, which you had to pay for.

Entertainment-average. Activities- poor. Staff- very friendly. Excursions- great if you want to spend hours on a bus going to wineries to try wines Aussies can get cheaper in any Dan Murphy’s. Too many sea days. Pools- only 2 small pools for 2,500 people and they were netted off half the time.

We found the only games room-10 tables and a motley assortment of half a dozen games for 2,500 people. Library not staffed most of the time. Activities pathetically organised and not worth participating in.

Bars small and crowded and music too loud for the venues, causing people to shout.

Very poor value for money overall.
Ellamilyizzy’s Full Rating Summary
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Cabin Review

Balcony
Cabin BB
Very cramped cabin. Had to take turns to get dressed, use the wardrobes etc. Useless, uncomfortable sofa bed taking up too much space.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews