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(Costa Smeralda Italy, France & Spain 7 day cruise Jan 4-11, 2020) It's a huge brand new ship that is sailing on a 7 day continuous loop between Rome, La Spezia, Savona, Marseille, Barcelona, and Palma. We were on the ship for its 3rd week of cruising. Here are a few of our observations and a couple of tips. Positives: - Price was very reasonable (but watch out for all the extras). - Clean and brand new. - Plenty of hot water in shower. - Beds were firm but comfortable. - Crew members were friendly and helpful for the most part. - Ferrari and Campari bars were nice to visit once you could figure out your drink package (you need at least the 2nd level from the top). - 21 bars and lounges - Tours were well organized. - Water park on deck 18 had 4 slides for kids. - Other sports areas and activities such as tennis and basketball. Negatives: - Costa smartphone app can’t be downloaded for USA passengers so you can't use the app for any information on board. - On board Internet did not work. - Very difficult to purchase bottle water to bring back to our cabin. - All of the restaurants were at the back of the ship on decks 8,7,6,& 5. - Buffet meals for breakfast & lunch in all restaurants, not just the buffet. - Waiter service at breakfast and lunch means that they will show you to a table and then clean the table after you leave. No option for a sit down meal except at dinner. - Food was only available at designated times (including the buffet). - At some meal times only 1 restaurant would be open which resulted in huge lines and running out of coffee, cups, plates, etc. - Breakfast food was exactly the same everyday. - Be aware that you will have to search high and low for coffee. - Pizza was only available for an extra fee at one designated restaurant. - Burgers were only available for an extra fee in the sit down dinner restaurants and NOT at lunch or during other times during the day. - Ice cream was only available at one location (for an extra fee) and NOT in the dining room. - Drink packages are very confusing (we upgraded to the middle priced one) - Beer is only Heineken on draft. That's it.... nothing in bottles or cans. - There are just 3 small swimming pools and 4 hot tubs. - Spa pool was small and very crowded. - Entertainment was one 30 minute show per evening in a very small theater with first come first sit down and then everyone else is standing up and blocking your view. No drinks are served in the theater. - Rehearsals in the center theater spanning decks 6,7,&8 were running throughout the entire afternoon and the actual show was performed only at 11:30pm one time per day. - Our Passports were taken from us when we boarded the ship in Italy. After speaking with other people from the USA who were able to keep their passports in their possession it took us 4 trips to the Reception desk on deck 7 to have ours returned to us. Be sure to keep your passport in your possession. - It was very difficult to understand what was happening because announcements were made in many different languages. - Elevators were super crowded at meal times. We used the stairs for extra exercise. - Completely separate from Carnival so your prior cruises and status doesn't apply. So what are our tips? - Not a ship for adults looking for a relaxing, romantic, peaceful, calm, restful, quiet Mediterranean cruise. - A ship with a lot of rules. - Not for people that like pizza and burgers. You even have to pay for ice cream! An extra fee for everything. They don’t offer any snacking between meals as an option. Is this a new type of cruise diet? - Not for people that need assistance walking and getting around (wheel chairs or walkers) because the elevators are very crowded and the ship is extremely big and spread out. In summary this is NOT for people that like pizza, burgers, ice cream, wings, coffee, bottled beer, or relaxed fine dining.

Not for people that like pizza, burgers, ice cream, bottled beer or relaxing.

Costa Smeralda Cruise Review by jerrycroteau

17 people found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Mediterranean
  • Cabin Type: Classic Balcony Stateroom
(Costa Smeralda Italy, France & Spain 7 day cruise Jan 4-11, 2020)

It's a huge brand new ship that is sailing on a 7 day continuous loop between Rome, La Spezia, Savona, Marseille, Barcelona, and Palma. We were on the ship for its 3rd week of cruising. Here are a few of our observations and a couple of tips.

Positives:

- Price was very reasonable (but watch out for all the extras).

- Clean and brand new.

- Plenty of hot water in shower.

- Beds were firm but comfortable.

- Crew members were friendly and helpful for the most part.

- Ferrari and Campari bars were nice to visit once you could figure out your drink package (you need at least the 2nd level from the top).

- 21 bars and lounges

- Tours were well organized.

- Water park on deck 18 had 4 slides for kids.

- Other sports areas and activities such as tennis and basketball.

Negatives:

- Costa smartphone app can’t be downloaded for USA passengers so you can't use the app for any information on board.

- On board Internet did not work.

- Very difficult to purchase bottle water to bring back to our cabin.

- All of the restaurants were at the back of the ship on decks 8,7,6,& 5.

- Buffet meals for breakfast & lunch in all restaurants, not just the buffet.

- Waiter service at breakfast and lunch means that they will show you to a table and then clean the table after you leave. No option for a sit down meal except at dinner.

- Food was only available at designated times (including the buffet).

- At some meal times only 1 restaurant would be open which resulted in huge lines and running out of coffee, cups, plates, etc.

- Breakfast food was exactly the same everyday.

- Be aware that you will have to search high and low for coffee.

- Pizza was only available for an extra fee at one designated restaurant.

- Burgers were only available for an extra fee in the sit down dinner restaurants and NOT at lunch or during other times during the day.

- Ice cream was only available at one location (for an extra fee) and NOT in the dining room.

- Drink packages are very confusing (we upgraded to the middle priced one)

- Beer is only Heineken on draft. That's it.... nothing in bottles or cans.

- There are just 3 small swimming pools and 4 hot tubs.

- Spa pool was small and very crowded.

- Entertainment was one 30 minute show per evening in a very small theater with first come first sit down and then everyone else is standing up and blocking your view. No drinks are served in the theater.

- Rehearsals in the center theater spanning decks 6,7,&8 were running throughout the entire afternoon and the actual show was performed only at 11:30pm one time per day.

- Our Passports were taken from us when we boarded the ship in Italy. After speaking with other people from the USA who were able to keep their passports in their possession it took us 4 trips to the Reception desk on deck 7 to have ours returned to us. Be sure to keep your passport in your possession.

- It was very difficult to understand what was happening because announcements were made in many different languages.

- Elevators were super crowded at meal times. We used the stairs for extra exercise.

- Completely separate from Carnival so your prior cruises and status doesn't apply.

So what are our tips?

- Not a ship for adults looking for a relaxing, romantic, peaceful, calm, restful, quiet Mediterranean cruise.

- A ship with a lot of rules.

- Not for people that like pizza and burgers. You even have to pay for ice cream! An extra fee for everything. They don’t offer any snacking between meals as an option. Is this a new type of cruise diet?

- Not for people that need assistance walking and getting around (wheel chairs or walkers) because the elevators are very crowded and the ship is extremely big and spread out.

In summary this is NOT for people that like pizza, burgers, ice cream, wings, coffee, bottled beer, or relaxed fine dining.
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Cabin Review

Classic Balcony Stateroom
Cabin BC
Clean and comfortable except for the window in the shower with a curtain in the cabin.
Taormina Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews