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Costa Smeralda Review

-- / 5.0
Editor Rating
29 reviews

Hell Bound

Review for the Mediterranean Cruise on Costa Smeralda
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2-5 Cruises • Age 40s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2019
Cabin: Classic Balcony Stateroom
Traveled with children

Decided to enjoy Christmas on a cruise around Italy Spain and france . This is a new ship . It had been delayed in leaving for its maiden voyage a few weeks earlier as it wasn’t quite ready . We had hoped it would be ready for our cruise on the 23rd of December 2019. Reassuringly we were told our cruise hadn’t been cancelled and our cruise dates were to be the maiden voyage. Arriving to board in the port of Barcelona we found the check in process at the terminal straightforward. The terminal in Barcelona is huge and spacious but no where to have a coffee or drink as the only cafe was closed. Not too big a problem because we boarded fairly quickly. Once boarding the ship there appears to be zero information of any kind whatsoever. In fact we had to ask a member of the animation team (who was dancing around) what we had to do . Do we have to check in to reception? and how to get to the rooms ? and even if the rooms were ready ? Nobody knows . Just hedge your bets and make a trek to your room.

We had a balcony room on deck 12. Room 12267 . My mother-in-law and our son shared a separate internal Cabin on deck 9, room 9145.

Of course the ship is brand new so all the furnishings are very clean and tidy . The faults I found with the room is firstly you cannot switch off the air con facility.either cold or warm air constantly. Secondly all the balconies are joined together with locked partitions . Great idea but not so great if the cleaner decides to unlock every balcony door so that all rooms in the corridor are then accessible without a key . There is no mini fridge in the room . I’m on the best drinks package but I don’t even get a daily bottle of water in my room. There’s a ridiculous curtain which hides a full lengthwise Dow looking into the shower cubicle. Don’t get the point of this at all. The nicest part of the cabin is that you don’t need to pay extra for the locked safe and the bed is relatively comfortable. Being English speaking it’s nice to have some English tv . You would think that’s possible on such a big ship especially as it’s such a popular language . Over 40 plus tv channels and only have one bbc news channel . You can’t even change language settings on the tv remote to watch programs in their original recording . Some points I’ve listed

Cabin Review

Classic Balcony Stateroom

17 Helpful Votes
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